I have found that people say one thing and do another. Especially with Would you...? type questions. So your results may not represent the true behaviors of a user.
One way around it is to first tell them you are grading and evaluating the status quo NOT them. Everyone likes to be critical of something besides themselves. AND- I interview to find nuggets and go with the flow. In other words- someone may have had a bad experience and would love to tell you their pain points- this may or may not be on your questionaire. Another person may have a wealth of knowledge in a different place. my 2 cents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=48615 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
