Funny, I had the same queasy instinct as Lesia. Don, from what you've described, the issue may not be encouraging an honest state of mind, but whether respondents worry there will be consequences for providing accurate information.
For example several years ago, my HMO invited me to participate in genetic research. But I have no confidence this information won't be used in the future to discriminate against me and perhaps deny coverage, so I declined. (For the record, I'm not aware of any genetic health issues, aside from not being very trusting.) One thing you could do is to allow respondents to answer in a way that guarantees their anonymity but still tracks unique responses. You might also look at survey design best practices as opposed to UX design resources. Accurate self-reporting is always a challenge, whether the group members are required to participate or have the ability to opt out. Diana On Fri, Feb 19, 2010 at 10:10 AM, Lesia Payne <les...@gmail.com> wrote: > Hmmm.. I haven't had this situation come up but, one thing I would do > would be to preface the form by using a very calm but official tone of > voice and making sure it was very clear that their answers would > remain confidential (?) ... and clearly give them a reason to _want_ > to answer honestly. Why could it actually benefit them to answer > honestly? Etc. > > > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Posted from the new ixda.org > http://www.ixda.org/discuss?post=49514 > > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... disc...@ixda.org > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
