ohn boris wrote: > Ski, > During my time here at $WORK I have seen my share of young sysadmins and > the main thing I have seen missing is troubleshooting skills. I have always > been torn on how does a person gain troubleshooting skills. Is a person > born with that trait or do they gather and retain that knowledge from > training and personal experience. I have seen one course that taught > analytic troubleshooting ( > http://www.kepner-tregoe.com/workshops/our-workshops/analytic-trouble-shooting/). > A similar process I saw taught in my venture into the Quality Management > world at the Dense Department (http://www.tompeters.com/ Tom Peters the > Quality Management Guru). In his process he teaches the analytic approach > to any problem in an office (usually thorugh Quality circles).
At LISA 2012 Stuart Kendrick gave a great class on root cause analysis. The ideal graduate could use some of that. _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
