On 02/02/2015 02:32 PM, Josh Smift wrote:
> I imagine that the signature was originally for non-repudiation: If you go
> to a store and say "hey I didn't buy that", and they say "well, here's a
> receipt with your signature on it", that makes it a lot harder for you to
> prove that you didn't.
> 
> Does anyone who's worked in the payment processing industry have a sense
> of how often the presence of a signature is actually used to prove (or
> disprove) anything? I'd sort of assumed that these days it's just security
> theater.

I don't know about these days, but (many years ago now) I had a charge on my
statement that I didn't make, right after a charge at the same retailer (a
grocery store) that I did make (still not sure how that happened).

I reported it to the card, and they sent back a letter saying "we reviewed
the charge and concluded it was legitimate; a copy of the signed receipt is
included".  The signature on the receipt was not only not mine, but an
altogether different name (not even an effort at a forgery).  Yet the card's
fraud department concluded it was valid.

(Needless to say, I called again and they made things right and replaced my
card.  But it didn't install confidence.)

=Dave

-- 
Hello World.                                David Bronder - Systems Architect
Segmentation Fault                                      ITS-EI, Univ. of Iowa
Core dumped, disk trashed, quota filled, soda warm.   [email protected]
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