DB> The signature on the receipt was not only not mine, but an altogether
DB> different name (not even an effort at a forgery). Yet the card's fraud
DB> department concluded it was valid.

I had a somewhat similar experience with a check back in around 1990 or
so. I write zeroes from the bottom up, and they sometimes end up looking
like nines. I had written a check to pay a credit card bill for something
like $130.27, but my zero was unusually slopppy, and it looked a fair bit
like $139.27. Of course, since it was a check, I had written out "one
hundred, thirty, and 27/00" longhand, as one does with a check... But they
processed it as $139.27, and obviously hadn't checked against the longhand
at all. I imagine I could have challenged it successfully, but it was only
nine bucks, and by the time I got my subsequent bill and saw the error, I
owed more than $9 anyway, so the "overpayment" just reduced the next
month's balance.

Still, as you say, it didn't inspire a great deal of confidence that
anyone's paying attention to the details of this stuff.

                                      -Josh ([email protected])
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