pippin;582601 Wrote: > You get NO mails of people asking how to configure it? I can't believe > that. > > I'm in a special situation in that my test server moves between > environments and changes IP addresses on the way. > > >>50% of MY service requests are of the "I don't know how to find the > server" kind (iPeng HAS server detection), 75% of which are of the > "Ooops, I forgot to enable WiFi" kind. > But there's a significant number of people who don't have the slightest > idea what an IP address is, helping those out with any kind of config is > usually quite hard, especially as soon as they also don't know about the > web interface. > Maybe you still have the more geeky kind of customers but I can assure > you that a lot of SB users just install the software on their PC and > that's it with knowing how it works. > > But I admit getting the server thing right is very hard, there's even a > pretty long list of things I want to improve here in iPeng - after two > years.
Users that don't know what an IP address is or forgot to enable their wireless shouldn't be buying logitech products to begin with. Sonos is better suited for them. -- panos_k75 ------------------------------------------------------------------------ panos_k75's Profile: http://forums.slimdevices.com/member.php?userid=18149 View this thread: http://forums.slimdevices.com/showthread.php?t=80553 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/discuss
