I don't entirely concur with your summing up. You appear unable to separate personal issues/comments from product issues/comments. "Insulting" a product is not the same as insulting a person. It does not logically follow that it is legitimate to insult a person, simply because they "insult" a product. Criticising a product is always warranted if there's something about it that is crap in one's opinion. If you think differently, then perhaps there's no point in replying.
You are more than welcome to remove this email from your list. On Tue, 22 Mar 2005 15:29:08 +0000, CPHennessy <[EMAIL PROTECTED]> wrote: > On Tuesday 22 March 2005 10:18, Jack & Naree wrote: > > [ MODERATED ] *********************** > > "whinging" > > "insults" > > > > look, there's nothing personal in the comments I made; > If I was working for a company and supporting your call I would of course have > been more polite because that is what I'd be paid for. > > However, the vast majority of helpful people contributing on this list do it > to help others because they like OpenOffice.org and support the project. > Therefore insulting the project when it is not warranted is equivalent to > insulting us. > > > i simply > > expressed frustration, admittedly when i was tired and approaching a > > deadline, but I did try to be specific about the problems I was > > having. > > my experience is that pleasant suggestions are less likely to be taken > > notice of. > We have kept this list (and users@openoffice.org where most user questions are > asked), a very pleasant place. Not too many have been kicked off of the lists > and insults are not allowed. However valid complaints are and have resulted > in changes to the software, or improvement in the documentation. > > So please consider asking your questions on the users@openoffice.org mailing > list in a reaonable way so that the many helpful people there will not be > discouraged by unnecessary complaints. > > > I certainly don't see the point in "asking" whether changes coul be > > made, I just state specifically what is crap about it, and its up to > > someone else whether they can be arsed to act upon it. I have no > > vested interest in the success of the software and/or the company that > > makes it, I as a consumer will choose whatever works, the manufacturer > > is in fact privileged to receive any feedback from anyone at all, so i > > think the phraseology of the point is inappropriate. > > > > I think it is legitimate to belittle the software because in view of > > the quantity of (occasionally irrelevent) features, the lack of > > user-friendliness in it's basic function as a word processor is really > > unimpressive, and deserves to be slammed. > By the same logic it is perfectly reasonable for me to insult you in anyway > that I see fit and you should feel priviledged to read my opinions about you > - even though I know nothing about you nor your deadlines nor your other > problems. However I do not see how that would be productive for either of us. > > Anyway, I hope that you will ask your questions on users@openoffice.org where > you will find that there are easy answers to all of your questions. > > -- > CPH : openoffice.org contributor > > Maybe your question has been answered already? > http://user-faq.openoffice.org/#FAQ > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
