My response in red. Thank you for looking into this.

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Thursday, November 07, 2013 5:51 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

OK. Thanks for the clarifications, but I'm not ready to give up yet. :-)

To answer your first question, the question really wouldn't be whether "CF10 
use[s] any other port to communicate with the smtp server other than the 
specified port (25)?"  The port is defined by the smtp server, and CF would be 
told to use it. I assume you are telling it (cf10) to use that port, just as I 
assume you are telling the CF 9 admin to use the same port.  And the 
servernames (for the smtp server) are absolutely ideintical, you say, 
right?Correct

It would be very odd then that 2 CF servers on the same box would not both be 
able to connect to a given remote server.  So to dig a little further, I want 
to confirm some things. Some of my questions may sound "out there", but I've 
learned to ask the "dumb questions" that make sure there are no mistaken 
assumption at the root of the apparent "bug". :-)

So let's be really clear here:

- are you saying that the CF9 is installed on this "same box" right now? Yes.  
Both installations are Developer Edition with Built-in WebServer on my work PC. 
I just ask because if it's really that 9 was installed previously, and this is 
your recollection, we can't know for sure it wouldn't have "failed" now. I 
realize you said "both deployments are on the same box". I just want to make 
100% sure you meant that.
- assuming both are installed now, are you visiting the URL for the CF9 and 10 
admins as the same ip or domain (or localhost)? Both are localhost (Port Number 
8500 for CF9 and 8501 for CF10)If not, you could be looking at the admin for 
some other box. Again, this is one of those ones that could trip someone up, 
unsuspecting. In fact, unless you're using localhost or 127.0.0.1, I'd even go 
so far as to suggest you stop CF on the box (one at a time) and confirm that 
indeed the respective admin you're using "fails". I stopped CF9 and tried again 
with CF10 only up and still CF10 connection to mail server failed.
- assuming you would say both are the same domain, or that test passes, then if 
you go onto the server and go to the command prompt and do a ping of the 
server, or a telnet to port 25, what does it say? (let us know if you need more 
help doing those.) We would expect that if it works for CF9 on that box, then a 
ping of that server or (for sure) a telnet to its port 25 should work from the 
command prompt. But then, if it fails for CF10, it should fail for the server. 
I can't see how CF10 would uniquely have a problem, if all else is the same on 
CF9.
- Finally, have you updated CF10 to the latest update (11)?
This is the file I used to install CF 10.
ColdFusion_10_WWEJ_win64.exe
This is the snapshot of Server Settings Summary

[cid:image001.png@01CEDC50.A6C250D0]
When I went to the CF Admin and clicked for available updates, it came back 
saying "No Updates Aavailable".
Let us know.

/charlie

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Jayaraman, Viswanathan
Sent: Thursday, November 07, 2013 1:56 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

My responses in red

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Charlie Arehart
Sent: Wednesday, November 06, 2013 9:23 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

Are you saying that the CF9 and CF10 deployments are on the same box?
Yes.  Both deployments are in the same box
If not, the "unreachable" could be that there's some firewall on the smtp 
server that is opened to the cf9 box and not the cf10, or something like that.
Both settings use the same Server name and port.  Does CF10 use any other port 
to communicate with the smtp server other than the specified port (25)?

Also, are you referring to the CF Admin "Mail" page settings (as opposed to 
code doing a CFMAIL, which can override that)?  Yes.  I also tried to override 
with in cfmail with the same result.
if your focus is the Admin settings, then besides the address and port fields, 
check out (on both servers) the other settings in the admin page. Maybe some of 
the checkboxes are not in sync between the two.
All the other settings were the same between CF9 and CF10.  Verified that.

Finally, are you seeing this message when you check the "verify" checkbox on 
that page and submit it?

Error message "Connection Verification Failed!" when I check the Verify 
checkbox and submit it

Or is this in your logs?
When I try the CFMail tag with or without the hard-coded values of server and 
port, The following error message is in the mail.log
javax.mail.MessagingException: Could not connect to SMTP host: <host address>, 
port: 25;   nested exception is:                 java.net.SocketException: 
Network is unreachable: connect"

If the latter, are you SURE it's coming from the CF Admin settings and not some 
hard-coded values on CFMAIL tags within your server's apps?

Let us know how that goes.

/charlie

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