Thanks.  Let's use what info we can here.

First, when I proposed stopping CF9 or 10, it was not to see if it changed
whether the email test itself worked (or failed), but simply whether any
call to the page on the server that you think you stopped would fail,
because CF was stopped. This is just to confirm that the URL you think goes
to CF instance A really is going to that instance. If you stop it, and yet
the request (any request) still runs, then clearly it's not going to the
right server. Again, it was just a sanity check I was proposing.

Second, I see that you didn't try the ping or telnet. I suppose you read my
wording about whether "the test passed" and thought you didn't need to, but
please do. I'd be curious to see what happens.

Finally, as for your version of CF10, you do NOT have any updates. I realize
you have clicked the server updates and see "nothing". That has an
explanation. I suspect that the server you're looking at doesn't have access
to the internet, or .. maybe it's that you require a proxy to be configured
(in your browser and in CF) in order to access the internet, and maybe you
had done that in CF9 but not CF 10. 

And that could explain both why your CF10 admin can't get to the CF10
updates (on the Adobe site) AND why your CF10 code can't access the SMTP
server (if it's on another computer). I think we may really be onto
something here.

Can you show us the "java args" line from the "java & jvm" page of your CF9
and 10 Admin?

/charlie

PS Once you do get the downloads working, if you need to add a proxy, you
will need to do what's called the "mandatory update" for CF10 before you can
even download the other updates. Just google for that to learn more. For
more, see
http://helpx.adobe.com/coldfusion/kb/coldfusion-10-mandatory-update.html, or
again that's something I can help you with directly via my consulting
services/

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Jayaraman,
Viswanathan
Sent: Friday, November 08, 2013 7:19 AM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

My response in red. Thank you for looking into this.

 

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Thursday, November 07, 2013 5:51 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

OK. Thanks for the clarifications, but I'm not ready to give up yet. :-)

To answer your first question, the question really wouldn't be whether "CF10
use[s] any other port to communicate with the smtp server other than the
specified port (25)?"  The port is defined by the smtp server, and CF would
be told to use it. I assume you are telling it (cf10) to use that port, just
as I assume you are telling the CF 9 admin to use the same port.  And the
servernames (for the smtp server) are absolutely ideintical, you say,
right?Correct

It would be very odd then that 2 CF servers on the same box would not both
be able to connect to a given remote server.  So to dig a little further, I
want to confirm some things. Some of my questions may sound "out there", but
I've learned to ask the "dumb questions" that make sure there are no
mistaken assumption at the root of the apparent "bug". :-)

So let's be really clear here:

- are you saying that the CF9 is installed on this "same box" right now?
Yes.  Both installations are Developer Edition with Built-in WebServer on my
work PC. I just ask because if it's really that 9 was installed previously,
and this is your recollection, we can't know for sure it wouldn't have
"failed" now. I realize you said "both deployments are on the same box". I
just want to make 100% sure you meant that.
- assuming both are installed now, are you visiting the URL for the CF9 and
10 admins as the same ip or domain (or localhost)? Both are localhost (Port
Number 8500 for CF9 and 8501 for CF10)If not, you could be looking at the
admin for some other box. Again, this is one of those ones that could trip
someone up, unsuspecting. In fact, unless you're using localhost or
127.0.0.1, I'd even go so far as to suggest you stop CF on the box (one at a
time) and confirm that indeed the respective admin you're using "fails". I
stopped CF9 and tried again with CF10 only up and still CF10 connection to
mail server failed.
- assuming you would say both are the same domain, or that test passes, then
if you go onto the server and go to the command prompt and do a ping of the
server, or a telnet to port 25, what does it say? (let us know if you need
more help doing those.) We would expect that if it works for CF9 on that
box, then a ping of that server or (for sure) a telnet to its port 25 should
work from the command prompt. But then, if it fails for CF10, it should fail
for the server. I can't see how CF10 would uniquely have a problem, if all
else is the same on CF9.
- Finally, have you updated CF10 to the latest update (11)?

This is the file I used to install CF 10.

ColdFusion_10_WWEJ_win64.exe

This is the snapshot of Server Settings Summary

 


When I went to the CF Admin and clicked for available updates, it came back
saying "No Updates Aavailable".
Let us know.

/charlie




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