Thursday, April 13, 2006, 11:44:12, Daniel wrote: > I have a .eu domain that won't register (order id 47417143 for tucows > folks), the domain cost is $13 but trying to process the order from > the RWI results in this:
> Order 47417143 (<thedomain>.eu) not registered: Billing failure Not > enough money for this transaction. > Of course that's not the problem. > [...] Hello, I think _that is_ the problem. We also get the same error registering an .EU domain name, using the API and also in the RWI: Billing failure Not enough money for this transaction But on our account _is_ enough money: Available Account Balance: $1518.87 So it cannot has to do something with the available account balance. It looks like Tucows has not enough money at EURid, or there is a bug in the system. So Tucows folks, please tell us, is it a bug or is it a failure of your account monitoring at EURid? In the last 6 years as we stay with tucows the domain maintenance was always reliable. But in the last time, espacially the .EU registration seems not to be working very well. There were a lot of problems at the landrush period, it seemed so from our point, that the tucows queue has been submitted at 14:00 (CET) (=08:00 local time canada). There were some other registrars also with a huge amount of domain names (not so much as tucows had, but also a few thousands), they finished their queues at 11:17 (CET). I'm sure we had good positions with a handful of domain names in the tucows queue, but they were submitted very late. Not a good start. Of course its not easy to run all this systems and software and everything is very complex, but now we can see there is not enough money on an account? That should not happen. Something is going wrong. We do not know what, but it does. Please get back your service level as it was in the past. I dont want to assume something wrong, but the facts entice to do so. Best regards, Bernd Hilmar _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
