Hi Alex, We have some ongoing network issues related to WHOIS; its
resolution is currently a top priority in our network group.  
 

Heather

-----Original Message-----
From: Alex Bulan [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 10, 2007 1:04 PM
To: [EMAIL PROTECTED]
Cc: [email protected]
Subject: Re: [domains-gen] Tucows WHOIS Server down again?

Heather,

Forgive me if I'm a little skeptical.  With all due respect, they've been 
"looking into the issue" for the past three weeks.  Is it really that hard 
to figure out what's wrong?

Alex

On Thu, 10 May 2007 [EMAIL PROTECTED] wrote:

> HI Alex, I had just escalated the issue prior to receiving this email.
> Operations are still looking into the issue.  I will modify the status
page
> to that effect, but it remains as a degraded service at this time.
>
> Thank you,
>
> Heather
>
>
> ----Original Message-----
> From: Alex Bulan [mailto:[EMAIL PROTECTED]
> Sent: Thursday, May 10, 2007 12:48 PM
> To: [EMAIL PROTECTED]
> Cc: [email protected]
> Subject: Re: [domains-gen] Tucows WHOIS Server down again?
>
> Heather,
>
> It's been several weeks since the Whois server has been having serious
> problems.
>
> When can we expect the Whois server to return to normal operation?  The
> information on the status page has not been updated since the 7th of May.
> Please put some pressure on whoever it takes to get it fixed.
>
> Alex
>
> On Mon, 7 May 2007 [EMAIL PROTECTED] wrote:
>
>> HI All, our operations team is investigating.  The status page has been
>> updated and we will be sending email notifications as we obtain more
> details
>> and resolve.
>>
>> Thank you kindly for your patience,
>>
>> Heather
>>
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of Bill Gerrard
>> Sent: Monday, May 07, 2007 2:05 PM
>> To: [email protected]
>> Subject: Re: [domains-gen] Tucows WHOIS Server down again?
>>
>>> I'm getting a lot of timeouts recently.
>>
>> Same here... I don't do many lookups, but over the past week or two I
>> have been seeing a lot of timeouts as well.
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