Hi Paul,

On Jun 02, 2007, at 10:32 PM, Paul Gordon wrote:

> So do you still think you're leaving too much money on the table?

Yes we do. The after-market for domains is changing rapidly this year  
and we're reassessing how we handle expiring names to make sure that  
our customers (and Tucows) benefit from these changes as much as  
possible without losing site of your customers who buy and own domains.

> At least most of the snapnames partner registrars put everythng  
> into the auction rather than pinching the best stuff beforehand.

I'm not sure how long that trend will continue.  Because auctions are  
dominated by domainers and would-be-domainers they reflect a very  
different perception of the value of names than the average consumer  
or small business owner would.  I think the after-market is waking up  
to the fact that it's just been selling to itself and that the bigger  
opportunity is selling names to "real people".  Call it selling  
retail vs. wholesale.

Expect a series of announcements this summer that reflect this new  
thinking.

> Thanks also for letting your resellers know about this upcoming  
> change to auction policy. That was sarcasm, by the way. The only  
> thing I've received mentioning it is your reply to my first post on  
> this mailing list.

We sent an email out a few weeks ago letting everyone running an  
auction know that the price was about to revert to what it was  
originally.  If you didn't get that email I suggest you update the  
email associated with your account so that you get future messages.   
I'm very frustrated by our inability to connect with many customers  
where we don't have updated information.  So much so that we've had a  
team of three people working for months now on email, snail mailing  
and calling every customer we can to get them to update their  
information so we DO have a way to communicate with you about changes.

Cheers,

Ken Schafer
========================================
Vice President, Product Management & Marketing
Tucows
http://services.tucows.com
[EMAIL PROTECTED]
========================================

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