Have used Dantz tech support on a number of occasions for problems with
device drivers or unusual error messages and have ALWAYS received courteous,
FAST, knowledgeable and helpful responses. While not perfect the support I
have received from Dantz is way ahead of the other software vendors I have
experience with. Additionally there are several error detection modes in
Retrospect that provide excellent information which they can help you with.
Yes the interface is a bit strange (strange wording and naming conventions
more than anything else) - newest version better - but given it's power and
utility worth the effort to learn.
> From: Paul Cherubini <[EMAIL PROTECTED]>
> Reply-To: [EMAIL PROTECTED]
> Date: Wed, 28 Jun 2000 16:53:17 -0800
> To: Multiple recipients of DuoList <[EMAIL PROTECTED]>
> Subject: [Duo] Re: backing up to external hd
>
> Tom Klinkowstein wrote:
>>
>> I have Retrospect, but can't seem to get it to work with a Hard Drive.
>>
>> Can you walk me through the steps to back-up (not duplicate) only the
>> files that have changed using Retrospect(?).
>
> I had to laugh at the comments about Dantz's "great tech support". Dantz can't
> even write intelligible step by step back up and restore procedures. Once
> you figure out these procedures via days of trial and error, Dantz's program
> works
> flawlessly and you'll love it.
>
> Best thing I can recommend is to buy an old Mac with a tiny 40 -80MB hard
> drive and spend several days stuggling through all kinds of Mac procedures
> (not just backup) that no book or manual ever bothers to write out for
> beginners
> in a hand holding, non-computerese writing style.
>
> Paul Cherubini
> ----------
> Duo/2400 List, The friendliest place on the Net!
> A listserv for users and fans of Mac subportables.
> FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml>
> Be sure to visit Mac2400! <http://www.sineware.com/mac2400>
>
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> After-market parts for Macs. ][ 888-356-1104 ][
>
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>
----------
Duo/2400 List, The friendliest place on the Net!
A listserv for users and fans of Mac subportables.
FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml>
Be sure to visit Mac2400! <http://www.sineware.com/mac2400>
XRouter | Share your DSL or cable modem between multiple computers!
Dr. Bott | Now $199.99 <http://www.drbott.com/prod/MIH120.html>
PowerBook Guy is | Click here!
Everything PowerBook! | http://www.powerbookguy.com
Midwest Mac Parts ][ <http://www.midwestmac.com>
After-market parts for Macs. ][ 888-356-1104 ][
MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only $879!
Norton AntiVirus 6 Only $19! We Stock PARTS! <http://www.macresq.com>
