First be sure that in file>preferences>Ext Data under Data Source is QRZ Online selected. If yes be sure that in the last section "Online callsign lookup" is enabled and in 1st row writes something like

http://xmldata.qrz.com/xml/current/?username=[USERNAME];password=[PASSWORD];agent=[PROGRAM]

If this is ok, it seems that the window is outside your screen limits. Go to file>preferences>Screen and put a smaller number in scale factor (the smaller nr you can write is 50 but be careful because letters will be too small to recognise and come back). Search if the window is now in your screen limits, pressing f3.

...73 de Kostas SV1DPI
  (One of SZ1A-EP6T)

Στις 3/1/2020 4:26 μ.μ., ο Mike Newey έγραψε:
Thanks Tim for the help.

If I enter a call sign in the QSO window and then press only F3 nothing 
happens. If I press Alt+F3 then the QRZ website page opens with the call signs 
name and address.

Mike G4SND

From: Tim moore [mailto:redval...@gmail.com]
Sent: 03 January 2020 13:28
To: Mike Newey
Cc: Jim Reisert AD1C; Mike Cizek W0VTT; DX4WIN Reflector
Subject: Re: [Dx4win] Mailing list submission

The Lookup window or external data pop-up window comes up after entering JUST 
F3. Alt F3 actually brings up the external data source, as in the QRZ website. 
F3 on the other hand brings up the other pop-up window, and from there you can 
right click and chose the automatic update choice

K4TK

Tim Moore

On Fri, Jan 3, 2020, 5:02 AM Mike Newey <m...@valleypm.plus.com> wrote:

Jim

Thanks for the reply to this question and to everyone that contributed.

I realise that ALT+F3 will update the external data (QRZ). The original post 
from Arthur Caswell was asking if it is possible to update this automatically 
without hitting Alt+F3 (I think). It seems that this is not possible. I have 
tried what you suggest Jim but cannot find the automatic update box to check. 
Which window is this on?
I have entered a call sign in the real time box on the QSO window and then 
pressed Alt+F3 and the QRZ window initiates with the call sign details of the 
station entered. Where is the box to check for automatic update?

73 Mike G4SND

Copied text from Jim
But the very first time you do this (ever), right-click on the
Callsign/Mgr Lookup (F3) window and make sure that the Automatic Update
(at the bottom) is checked.  This allows the window to update as you
scroll through your log, as well as update when you are entering a new
QSO.  Once you check this setting, you'll never have to do it again.

-----Original Message-----
From: Jim Reisert AD1C [mailto:jjreis...@alum.mit.edu]
Sent: 02 January 2020 21:45
To: Mike Cizek W0VTT
Cc: Mike Newey; DX4WIN Reflector
Subject: Re: [Dx4win] Mailing list submission

On Thu, Jan 2, 2020 at 11:17 AM Mike Cizek W0VTT wrote:

The Automatic Update feature updates the info displayed in the Callsign/Mgr
Lookup window as you scroll through the log.

Hit <F3> to display the window.  Make sure your user name and password are
entered in File > Preferences > Ext Data and you have Online Callsign lookup
enabled.  The proper URL for QRZ lookup should be pre-loaded into the
address windows.
But the very first time you do this (ever), right-click on the
Callsign/Mgr Lookup (F3) window and make sure that Automatic Update
(at the bottom) is checked.  This allows the window to update as you
scroll through your log, as well as update when you are entering a new
QSO.  Once you check this setting, you'll never have to do it again.

This is no automatic way to get that data into the logbook, however.
You must click on the Update QSO button to do that.

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