[Echovnc-users] EchoWinVNC conflicting with WinVNC server.

[Nick Sweet]

I am evaluating EchoWare RSS as a support tool for a small software development company. We would like to use the EchoWinVNC, as we don’t want to have to preinstall software on out client’s PC. We have run into an issue with clients who are running a standard WinVNC server on their PC’s for internal support. When the EchoWinVNC tries to connect, it just drops down to the system tray. We discovered (using a trial of an on-line support server) that they had a WinVNC server running. Once this was closed, EchoWinVNC connected.   Our end users are not very computer savvy. So having them find and close a running VNC server is not a viable option. Are there any workarounds for this?   The UltraVNC SC server will connect with another VNC server running. Can EchoWinVNC possibly utilize the UltraVNC SC code?     Thanks!   Nick Sweet PCS Technologies Inc.