Hi Nick,

I run into this a lot myself.  I guess it would be nice to have an
option in EchoWinVNC to shutdown an existing winvnc server if running.
 A work-around would be to write a batch file that shuts down the vnc
server whether it is running as a service or app (user mode).  these
two command should do it...I would run them in this order.  Be aware
that taskkill.exe only works for Windows XP, but in my experience its
not really needed as 90+ percent of the time the person has the
service running.  If it is truly needed I suppose you could use
kill.exe off the resource kit for an older OS.  not sure how far back
the net.exe command goes either, but it definitely works in Windows
2000.

"%windir%\system32\net.exe" stop winvnc
"%windir%\system32\taskkill.exe" /IM winvnc.exe

-Paul


On 3/11/06, Nick Sweet <[EMAIL PROTECTED]> wrote:
>
>
>
> I am evaluating EchoWare RSS as a support tool for a small software
> development company. We would like to use the EchoWinVNC, as we don't want
> to have to preinstall software on out client's PC.
>
> We have run into an issue with clients who are running a standard WinVNC
> server on their PC's for internal support. When the EchoWinVNC tries to
> connect, it just drops down to the system tray.
>
> We discovered (using a trial of an on-line support server) that they had a
> WinVNC server running. Once this was closed, EchoWinVNC connected.
>
>
>
> Our end users are not very computer savvy. So having them find and close a
> running VNC server is not a viable option.
>
> Are there any workarounds for this?
>
>
>
> The UltraVNC SC server will connect with another VNC server running. Can
> EchoWinVNC possibly utilize the UltraVNC SC code?
>
>
>
>
>
> Thanks!
>
>
>
> Nick Sweet
>
> PCS Technologies Inc.
>
>
>
>


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