Kurt,
You must negotiate with the other party. Customers must realize that
there are many different ways within the standard that the information can
be presented. Negotiation means telling the truth and being fair about
the process. Usually if there is a large issue which will cause a large
effort to implement, and you express to the customer that you can't do it
and have valid arguments, they will assist you in solving the problem.
In the end, if the customer says that you must make the modifications,
then that is the dictate that will control. It boils down to the idea
that if you want my business, then you will do it my way.
Document guidelines are just the beginning of where you both are at. This
makes it easy to determine where the problems and potential pitfalls are
really at.
One word of caution, guidelines do take a large amount of time to do
correctly and can be obsolete or just plain wrong. Recent program
modifications may have not even been documented in the guideline. So it
can't hurt to ask. You might be surprised just how much $$$ you end up
saving ....
Mark
----------
From: Kurt J. Braman[SMTP:[EMAIL PROTECTED]]
Sent: Friday, April 07, 2000 11:02 AM
To: [EMAIL PROTECTED]
Subject: EDI Document Guidelines
If I am sending a document and have guidelines in place as to
what segments I send, and you are receiving this document and
also have guidelines in places as to what segments you would
like to receive and the two are guidelines are different. Whose
guidelines would you use in this case. Would it be the senders
or receivers?
Kurt J. Braman
Programmer - EDI
Highsmith Inc.
W5527 Hwy 106, PO BOX 800
Fort Atkinson, WI 53538-0800
TEL: (920) 563-9571 FAX: (920) 563-7395
[EMAIL PROTECTED]
www.highsmith.com
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