Another component to consider is the ability to modify or customize the
software. Some products use proprietary software, and we all know what that
means.
Others, like Sterling's Gentran:Server for UNIX or AS400, are written in
UNIX scripts. Anybody with scripting knowledge may customize them to
benefit your particular needs.
-----Original Message-----
From: Electronic Data Interchange Issues
[mailto:[EMAIL PROTECTED]]On Behalf Of Patrick Sczypiorski
Sent: Monday, October 16, 2000 12:06 PM
To: [EMAIL PROTECTED]
Subject: Re: Need input on quality EDI products.
Wes,
I am also investigating EDI solutions for implementation on our
AS/400. In fact, I recently submitted a request for some feedback regarding
some of the products I have been investigating. I am sorry to say that your
headache with Peregrine(a.k.a. Harbinger) is just the latest in a
surprisingly long list problem/horror stories related to Harbinger support
and sales. I am also looking at Sterling Commerce's
(www.sterlingcommerce.com) Gentran Suite for AS/400, EXtol Integrator AS/400
(www.extol.com) and a solution from Future Three (www.future3.com) and
Synapz (www.synapz.cc) (the last two appear to specialize in automotive
supplier solutions but may have them for other areas as well). At this
point, the different vendors each seem to provide similar functionality with
some variations in one or two areas. The biggest difference up to this point
seems to be in the area of their respective mapping tools. Depending on your
level of expertise and the size of your budget, any of these appear to
provide the opportunity and the appropraite toole sets to move your EDI
project forward to a successful conclusion.
Patrick F. Sczypiorski
Manager of Application Systems
Velvac, Inc
Phone (262) 786-0700 x371
-----Original Message-----
From: Wes Flanagan [mailto:[EMAIL PROTECTED]]
Sent: Monday, October 16, 2000 9:54 AM
To: [EMAIL PROTECTED]
Subject: Need input on quality EDI products.
Our company began implementing Harbinger TrustedLink eV5 about three months
ago after an Edwards consultant conviced us it was the product we needed for
EDI. I attended the Basic and Advanced training classes, and reached what I
thought was the end of implementation. After a few weeks of back and forth
problems the dsupport person found out that the key I was using was not for
our processor group of AS/400. At that point I waited for my sales rep to
return from vacation to find out that she had charged our company for the
software based on the wrong processor group. Now she tells us that there
will be an additional $12,000.00 charge because of the mistake. At this
point, after dealing with Harbinger support and the sales rep for a few
months now, we are ready to evaluate other software packages and return
Harbinger. If anyone has any good suggestions on what to implement for a
company with no current EDI solution please let me know.
Our system is as follows:
-AS/400 720 series, JD Edwards V7.3
Please help.
Wes Flanagan
MIS Operations
JEH/Eagle Supply Group
2500 U.S. Hwy 287
Mansfield, Texas 76063
(817)572-3260
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