Richard > I acknowledge everything I receive in the same mainframe batch job. > If a 997 is not back on-network in 10 minutes, there's a problem.
Absolutely. Their system does that also, except that the inbound batch is going to be run on Monday AM, not 14 hours after HomeDepot sends it... > Of course, we're not a small mom-and-pop shop either. :) But > wedding the outbound acknowledgements to the inbound feed saves us a > whole lot of latency issues. > -----Original Message----- > From: [email protected] [mailto:[EMAIL PROTECTED] Behalf Of > Earl Wertheimer > Sent: Monday, September 15, 2008 11:48 AM > To: [email protected] > Subject: [EDI-L] Home Depot late 997 reminder > > > Sometimes this EDI business gets to be a bit absurd, and seeing that it's > Monday morning, I thought I would brighten up the rest of your week... > > One of my clients emailed me, saying that they have received multiple (3) > late > 997 notifications from Home Depot. > > "Please acknowledge by September 13, 2008 07:29:34 AM EDT. If you are unable > to > acknowledge these transactions by the required time, notify your EDI > Production > Support contact or call the EDI Hotline at (770) 433-8211 Extension 10036." > > A quick reading of the email reveals the following: > Time Sent: September 12, 2008 04:32:15 PM EDT > Hours Late: 14 > > Most of my clients are SMBs (Small Medium size Businesses) and run their EDI > operations during regular office hours. This one does a large volume of > traffic using the Easylink VAN (as compared to AS2). > > So, Home Depot is expecting a 997 within about 14 hours for a transmission > sent > on Friday afternoon at 4:32 PM. > > Saturday morning?????? > > WTF? I don't even know where to start... > > Are they _that_ stupid? > Is this a new chargeback initiative? > Is it a different day or timezone in Mumbai? > Do they _really_ want us to automate the sending/receiving so that 997s get > returned within 14 hours? > > > I'll let you know what we find... > > Earl Wertheimer > [EMAIL PROTECTED] > http://www.spe-edi.com > > > ------------------------------------ > > ... > Please use the following Message Identifiers as your subject prefix: <SALES>, > <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> > > Job postings are welcome, but for job postings or requests for work: <JOBS> > IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links > > > > > > __________ Information from ESET NOD32 Antivirus, version of virus signature > database 3443 (20080915) __________ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > Earl Wertheimer [EMAIL PROTECTED] http://www.spe-edi.com ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
