Craig,
I wasn't completely serious, but it does frustrate me to see people with that "we're the customer, you follow our rules!" mentality. We don't do it to our vendors because we understand if we make them angry we're probably not going to be able to service our customers. I just wish sometimes the end of the line would realize we're not magicians and we're not always the ones that screwed up =). Jake From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Dunham Sent: Tuesday, September 16, 2008 3:51 PM To: [email protected] Subject: [EDI-L] Re: Home Depot late 997 reminder Ha! Obviously, Jake, you don't know Me (or My employer!) too well... 1 - we dont' really do chargebacks... and we never really have considered them... 2 - most of our smaller vedors - and there are a LOT of them - use third party solutions (you know, those web-based and even FAX based programs) to do their EDI, and the FA/997 comes from this source, not from the actual opening of the document on the website... 3 - cost is something I've always complained about and often mention - because we do use so many small vendors - and I'm always venting (or whatever!) about how those same 3rd party sources need to be sure to include some kind of "low price" offering for those very same small vendors & suppliers. 4 - one final thing - I don't have any kind of requisite for a time frame on the FA return. I get a report of delinquent FAs and thats 3 days after I send a PO. Then, and only then, do I worry about it. And even then I'm not too worried as our buying department still faxes hard copies of the POs to the reps and the rep agencies... Craig Dunham EDI Coordinator --- In [email protected] <mailto:EDI-L%40yahoogroups.com> , "Holt, Jake" <[EMAIL PROTECTED]> wrote: > > What if a really good vendor of yours couldn't afford to meet your > requirements? Let me guess, you'd just toss them aside, or fine them > into submission? > > > > From: [email protected] <mailto:EDI-L%40yahoogroups.com> [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> ] On Behalf Of > Craig Dunham > Sent: Tuesday, September 16, 2008 11:02 AM > To: [email protected] <mailto:EDI-L%40yahoogroups.com> > Subject: [EDI-L] Re: Home Depot late 997 reminder > > > > Hmmm... This has been one that has always bugged Me... But, as the > retailer - as the hub - I get to call the shots on how soon I expect > an ASN in return... > > But I do still, from time to time, get notices from a vendor - or, > more interestingly, from a 3rd party provider - looking for an ASN > in "RIGHT NOW" kind of a time frame. I then just reply back - > politely, of course - that My normal turn-around time for the FA for > an inbound document can be a day. I run 3 automatic send/receives > per day. So during that time, any FAs fro the previous few hours > will then go out - at 6:30 AM, 2:30 PM and 4:20PM - Pacific time - 7 > days a week. > > Never hear anything back from them about it, either... > > Just remember - to you suppliers and vendors out there (or the > consultants that work for them!) - it's the customer (Me, the > retailer or buyer of your product!) that sets the rule when it comes > to EDI... > > Craig Dunham > EDI Coordinator > at an 800LB Gorilla retailer/hub! > [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
