Agreed.  I enforce standards with vendors but with customers I've learned that 
its a waste of time trying to insist.  

Out of curiosity...is US customs an 800 lb gorilla that enforces standards or 
the a rule breaker like some of my friends who do HIPAA EDI describe the US gov 
in their world?  

On Mar 4, 2012, at 6:27 PM, Bud Blankenship wrote:

> Unless you happen to be THE 800 pound gorilla, one off's will reign.
> 
> Bud Blankenship
> US Customs EDI
> 
> -----Original message-----
> From: Dave Records <[email protected]>
> To: Klaus-Dieter Naujok <[email protected]>
> Cc: "[email protected] list" <[email protected]>
> Sent: Sun, Mar 4, 2012 21:51:32 GMT+00:00
> Subject: Re: [EDI-L] Deviating from X12 Standards
> 
> I disagree with the profit motive! It's because the customer has a way of 
> doing it, and standards are flexible! Yes, we are trading partners, but 
> what happened to taking care of your customer? It happens in every business 
> from me dealing one on one with a retailer whose product I am dissatisfied 
> with to large manufacturers who don't want to have to deal with every nuance 
> for every supplier. Not every ones needs are the same and if it's a simple 
> modification, why not? It's not affecting my profit at all, I meet the 
> needs of my customer who meets the needs of their customer. 
> 
> Dave Records
> Records Consulting, LLC
> Email: [email protected]
> 
> On Mar 4, 2012, at 4:33 PM, Klaus-Dieter Naujok wrote:
> 
> On Mar 4, 2012, at 1:00 PM, Dave Records wrote:
> 
> > Standards (rules) are made to be broken, right?! And in the world I've 
> worked in, automotive and banks, you do what the customer wants whether it 
> follows standards or not!
> 
> It is exactly this attitude why we have such a hard time to achieve 
> interoperability. In the end it is all about money, not compliance, just do 
> what ever it takes to keep the profit high :-(
> 
> Klaus
> 
> [Non-text portions of this message have been removed]
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