Michael is right, this is probably the most common headache I have with
our EDI process.   I always end up having to add code to prevent
processing on orders with missing information.  

 

For what it's worth, I store all of this extraneous information in the
sales order table with the order.

 

From: [email protected] [mailto:[email protected]] On Behalf Of
Michael Mattias/LS
Sent: Tuesday, March 12, 2013 10:45 AM
To: [email protected]
Subject: Re: [EDI-L] Required customer data

 

  

>To make things more difficult, some of these orders are hand keyed, but
require EDI invoicing.

This will be the KILLER.

Here is where you really need to work with your own people and the
customer.... if customer wants turnaround data, he needs to give 
you something to turn around, which means he "must" place his orders via
EDI - or as 'must' as is possible in your particular 
customer relationship.

If 'must' does not work out with the customer, then it MUST (no
exemptions permitted here!) be a rule for your "order entry" 
personnel that when this customer orders by non-EDI means, they must ask
the customer for all the turnaround data and then someone 
MUST enter it somewhere you can get at it when mapping the outbound EDI
documents.

If you have to go the route of "our order entry people must obtain and
enter the required turnaround data" I STRONGLY recommend your 
outbound mapping process start with an edit for "is all my required
turnaround data available for this {855|810|856}?"

Michael C. Mattias
Tal Systems Inc.
Racine WI
[email protected] <mailto:mmattias%40talsystems.com> 





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