>To make things more difficult, some of these orders are hand keyed, but
>require EDI invoicing.
This will be the KILLER.
Here is where you really need to work with your own people and the customer....
if customer wants turnaround data, he needs to give
you something to turn around, which means he "must" place his orders via EDI -
or as 'must' as is possible in your particular
customer relationship.
If 'must' does not work out with the customer, then it MUST (no exemptions
permitted here!) be a rule for your "order entry"
personnel that when this customer orders by non-EDI means, they must ask the
customer for all the turnaround data and then someone
MUST enter it somewhere you can get at it when mapping the outbound EDI
documents.
If you have to go the route of "our order entry people must obtain and enter
the required turnaround data" I STRONGLY recommend your
outbound mapping process start with an edit for "is all my required turnaround
data available for this {855|810|856}?"
Michael C. Mattias
Tal Systems Inc.
Racine WI
[email protected]
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