--On 26 January 2010 16:20:57 +0100 Marc Stibane
<[email protected]> wrote:
Imagine there's a thread with the subject "blueberries"
now someone would change the topic slightly (but still on track) in his
reply,
he klicks on Reply or types Cmd-R (and the subject now reads "Re:
blueberries")
he wants to change the subject to "blackberries".
he clicks in the subject textfield, and the whole text after the "Re: "
gets selected
he types "blackberries", and the subject now reads "Re: blackberries
(was: blueberries)"
please note, he typed neither the parentheses nor the "was: ", it just
magically gets added by Letters
then another user just replies to this second mail (without intention to
change the subject again)
she klicks on Reply, and Letters now would magically remove the
parentheses and the "was: " and the old subject blueberries,
so that the subject now just reads "Re: blackberries".
Here's the resulting thread:
blueberries
Re: blackberries (was: blueberries)
Re: blackberries
Too much magic?
And, often the wrong magic. If the user is just trying to compose an
unrelated message, rather than a reply.
First, the user should be asked whether this is a reply or a new message.
If it's a new message, then leave the subject untouched, maybe review the
recipients, and do not add references and in-reply-to headers.
However, if the user says that this is a reply, then the automagic is nice.
It also makes clear the meaning in case the user is in doubt - hopefully
that reduces the amount of thread-hijacking.
--
Ian Eiloart
IT Services, University of Sussex
01273-873148 x3148
For new support requests, see http://www.sussex.ac.uk/its/help/
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