--On 27 January 2010 22:07:04 +0100 Thomas McQuillan <[email protected]> wrote:
Show of hands. How many people on this list have spoken to 'an administrator' about their email recently?
I *am* an administrator, with about 17k users. I speak to users about their email regularly. Including "power" users, some of whom think that the entire mail system is "Mulberry". My SMTP server logs information from X-Mailer and User-Agent headers so that I can get definitive information about which client they are using (we also have Outlook, Thunderbird, Mail.app, elm, mutt, etc). It's very useful to me to have information about how different clients work. And, it's useful to NOT have to remember which language I'm talking - for example, the terms "inbox", "mail folder", "account settings" should all be recognisable in the client.
If Letters.app turns out to have better standards compliance, and usability at least as good as Mail.app, then I'll definitely recommend it for installation on our OSX images. As the default client? That'll depend on how easy it is for inexpert Mail.app users to switch.
-- Ian Eiloart IT Services, University of Sussex 01273-873148 x3148 For new support requests, see http://www.sussex.ac.uk/its/help/ _______________________________________________ [email protected] mailing list List help: http://lists.ranchero.com/listinfo.cgi/email-init-ranchero.com
