Hello Brian, I don't have any helpful answers for you. I used to sell ISO 9000 and the majority of times I heard its benefits praised was by my bosses and the sales information. I do remember a small number of customers saying that, for them to be considered in bids, they had to have ISO 9000. However, I have also work for ISO 9000 companies whose day to day working practices were a mess, but come audit day they would come up smelling of roses. I suspect that ISO 9000 / 2000 will improve this situation, and perhaps through time, if customer companies see marked improvements in their own operations, more of them will start to insist on their suppliers having the same accreditation.
>From personal experience, the companies I have had dealings with are still in a period of transition from the old ISO 9000, and therefore any benefits of the new system are still to be realised. Best regards, David Sproul -----Original Message----- From: owner-emc-p...@majordomo.ieee.org [mailto:owner-emc-p...@majordomo.ieee.org]On Behalf Of Brian O'Connell Sent: 08 August 2002 15:36 To: Product Safety Technical Committee Subject: ISO 9k/2k relevance Good People of the PSTC: I've had some conversations with our Component Engineers, Sales and QA people. I could not identify any customer that placed an order based on our ISO 9k and/or 2k certification. Nor could I identify any component specified and/or purchased that was based on whether a supplier has ISO certification. Is the ISO "paper mill" relevant? Is there empirical evidence that ISO certification results in "better stuff"? Is ISO certification a requirement for your purchasing policies? Has ISO certification been a determining or contributing factor for selection of your company's products? At this point, I am not being critical of the ISO "process"; I am attempting to understand its ROI and relevance to product quality. I speak only for myself; nothing said here represents my employer's policies. R/S, Brian ------------------------------------------- This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://ieeepstc.mindcruiser.com/ Click on "browse" and then "emc-pstc mailing list" ------------------------------------------- This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://ieeepstc.mindcruiser.com/ Click on "browse" and then "emc-pstc mailing list"
