Good People of the PSTC:

I've had some conversations with our Component Engineers, Sales and QA
people. I could not identify any customer that placed an order based on our
ISO 9k and/or 2k certification.  Nor could I identify any component
specified and/or purchased that was based on whether a supplier has ISO
certification.

Is the ISO "paper mill" relevant? Is there empirical evidence that ISO
certification results in "better stuff"?  Is ISO certification a requirement
for your purchasing policies? Has ISO certification been a determining or
contributing factor for selection of your company's products?

At this point, I am not being critical of the ISO "process"; I am attempting
to understand its ROI and relevance to product quality.

I speak only for myself; nothing said here represents my employer's
policies.

R/S,
Brian


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