Hi James,
Is UL listing mandatory for IT accessories like keyboards? 
No any NRTL certification will be sufficient, but that may not be the question 
or answer !
Depending where you are selling the equipment, they may expect a certain 
certification mark, 
Ive gotten many approvals for the USA market  but its the customer who needs to 
understand the requirements. 

I had explained to my customer that they can have any suitable certification 
mark and it will meet the requirements, TUV, CSA, UL etc 
However once they were selling the device, there customer would ask "Wheres the 
UL mark" 
there customer was not technical and didn't understand or care to understand 
there were alternatives, just "Wheres the UL mark" Ive also found this with the 
building inspectors who should know better ! 
So for that job, nothing but UL would do. 
In answer to "some retailers use it as a minimum requirement for stocking your 
products"
Yes thats correct and you dont have much chance in convincing them to do 
anything else. 
I've been discussing this with the alternative approval bodies for a while, 
that they need to improve the general public view of them so more people 
understand that UL are only one of a number of options. 
Ive worked with many approval bodies, some better than others, some not, 
but as a general rule, avoid the customer service agents and deal straight with 
the engineer at the testing lab and the person whos dealing with the approval.  
I have to mention my current experience with UL is very good, but then ive 
found myself a number of responsive people who reply to your Emails and are 
happy to discuss the project with you.
10 years ago, it was a lot different ! 
Regards Darren.  



 


 

    On Monday, 18 June 2018, 9:40, James Pawson (U3C) 
<ja...@unit3compliance.co.uk> wrote:
 

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{margin-bottom:0cm;}-->Hi folks,  Working with a client at the moment on a 
computer keyboard (hence the earlier question). I’m trying to get a handle on 
the applicability of UL listing and could do with some help.  Is UL listing 
mandatory for IT accessories like keyboards? My searching so far suggests that 
the answer is “no”. However, I’ve read that some retailers use it as a minimum 
requirement for stocking your products – does anyone have any experience or 
knowledge of this?  Assuming that UL listing was required (for whatever reason, 
OHSA?) presumably an analysis against IEC 62368-1 would be sufficient or are 
there other tests/requirements?  If anyone has a link to any docs with more 
information I’d like to do some more reading up.  Thanks in advanceJames        
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