I suspect that folks who have been directly involved with air-discharge ESD can appreciate it's inherent, operator influenced, uncertainly.

Having run both internal and third party EMC test labs, I recognize that few things are done "perfectly" (whatever "perfect" is), but I've always considered it my responsibility to catch the errors and correct them before they influence my customers outcome.

The larger the lab, the more likely it is that the experience of the tester will vary.  I am not saying that the customer show bear the brunt of that, the lab should have test review processes in place to mitigate it.

Had to pitch in.....

Brent DeWitt

On 8/12/2023 1:47 PM, John Mcbain wrote:
The basic question is, "How good is good enough?"
Risk standards for product safety address that question to some extent, but it applies to every lab measurement, whether the applicable standards (or regulations) consider it or not.

Best regards,
John McBain


On Sat, Aug 12, 2023 at 2:26 AM John Woodgate <[email protected]> wrote:

    But crossing t's and dotting i's is exactly what is required by
    competence standards, including the several ISO 170XX series.
    Furthermore, standards specify performance of test equipment, if
    possible, and only if that is not possible, they specify design.
    If that is not possible, they specify construction, and indeed
    many CISPR and other standards specify test set-ups with elaborate
    drawings.

    EMC testing is DIFFICULT. It does involve extensive experience and
    it is costly. Management systems are/should be in place to catch
    errors. Daily and weekly verifications are required. In many
    cases, running tests on a known sample are OK, but that's dodgy
    for ESD, because repeated testing WILL cause damage.

    On 2023-08-12 03:25, Ken Javor wrote:

    No way am I jumping in the middle of this debate, but it is
    extremely useful in another way.

    A few observations:

    ESD is by its very nature a chaotic event (air discharge more so
    than contact).

    It is not entirely surprising that someone who has spent decades
    working on something would find examples of non-idealities in the
    work of technicians doing rote work following canned test
    procedures.  A test facility isn’t going to make a profit
    employing a septuagenarian devoted to crossing every “t” and
    dotting every “i.”  (Written by someone pushing that age bracket
    pretty hard).

    IFF (if and only if) Mr. Smith’s observations are correct, that
    is an indictment of the test requirement/method. That is, it is
    the responsibility of the standards committees to write these
    such that they can be adequately performed by the average test
    facility and personnel. If it takes someone with five decades of
    experience, and they must spend an inordinate amount of time
    ($$$) to get it right, then the standard is a failure.

--
    Ken Javor

    (256) 650-5261

    *From: *"doug emcesd.com <http://emcesd.com>" <[email protected]>
    <mailto:[email protected]>
    *Reply-To: *"doug emcesd.com <http://emcesd.com>"
    <[email protected]> <mailto:[email protected]>
    *Date: *Friday, August 11, 2023 at 11:26 AM
    *To: *<[email protected]>
    <mailto:[email protected]>
    *Subject: *Re: [PSES] thoughts on ESD test lab problems

    I didn’t say most labs are bad. Errors do happen and for me
    almost every lab I have used has made a mistake. These errors are
    rare but do happen and the effect of a single error can be very
    costly.

    One lab made an especially bad mistake for a small company that
    engaged me that cost the company a lot of money, has since
    improved their game by instituting quality procedures they should
    have had anyway. The lab gave the company passing data but in
    fact the plot looked like the technician forgot to plug the
    antenna in, noise level of the instrumentation!

    Based on that, the company signed a contract for price and
    delivery for a million units of their  product. The ultimate fix
    needed was a different core design of an inductor that cost them
    US $0.30. $300k is a lot of money for a small company.

    I can give many more examples. Usually the problem causes a
    product to fail when it actually should have passed. I have many
    examples that happened to me over the last 40 years in both
    private and commercial labs.

    The errors are still rare, but do happen. Over enough testing a
    person, like myself, will encounter an error with any given lab.

    Of the errors I have encountered, three were the result of the
    staff in the lab not being competent (over a span of 40 years),
    the rest were just simple mistakes, maybe another dozen or so.
    Again, this was over decades, so rare, but many millions of
    dollars were at stake in each case.

    In two cases, the lab personnel became a bit belligerent when I
    gently suggested they performed the test incorrectly. In
    both cases, the labs relented and retested after we examined the
    test standard and they realized they were testing incorrectly.

    A lab client needs to keep an eye out to make sure such an error
    does not happen to them.

    On the other hand, I have seen a lot of great labs. One, in
    Silicon Valley, I consider to be the best in the industry! But
    they did make one mistake on a test for me years ago, minimal
    impact at the time and it can't happen again.

    Doug Smith

    Sent from my iPhone

    IPhone: 408-858-4528

    Office: 702-570-6108

    Email: [email protected]

    Website: http://dsmith.org

    ------------------------------------------------------------------------

    *From:* John Woodgate <[email protected]> <mailto:[email protected]>
    *Sent:* Friday, August 11, 2023 07:02
    *To:* [email protected] <[email protected]>
    <mailto:[email protected]>
    *Subject:* Re: [PSES] thoughts on ESD test lab problems

    That's right. It is good to call attention to problems that may
    well be deeply hidden or not recognized as a possibility, but it
    is necessary to concentrate on the facts and leave out peripheral
    matters that don't help to deal with the issue.

    On 2023-08-11 14:28, Larry K. Stillings wrote:

        You could certainly word this in a different way that doesn’t
        generalize how “most” test labs are bad and/or incompetent.
        How about in the future you find a different way to word things.

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