Why don't they just email the key. They ask for your email address when you
order. Are they just using your email address for marketing purposes?


-- 
Roger Turpin VP
[EMAIL PROTECTED] | ChooChooMac
Chattanooga Macintosh Users Group
http://www.thinkdifferent.org


> From: Jan Martel <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Sat, 01 Dec 2001 15:31:01 -0800
> To: Entourage mac Talk <[EMAIL PROTECTED]>
> Subject: Another Office X whine
> 
> Not only did MS send out the Office disks by pony express (mine was mailed
> on Nov. 20th, I finally got it today), but the phone number where you can
> get a functional CD key isn't operational 24/7. On the one hand, I can see
> why they wouldn't want to tie up operators on evenings and weekends, but
> OTOH, *they're* the ones who sent out many many CD's with a bad CD key on
> them, and they aren't making me very happy with this unnecessary delay -
> particularly irritating, because if they'd bothered to list the hours that
> the phone number was operable in the email telling me to call it (I suppose
> I should be grateful that they at least sent that out), I wouldn't have
> wasted time setting up the OSX internet stuff before installing Office and
> trying to start Entourage, only to find that I had a bad CD Key (no surprise
> after what I've read on here), call the number and be told that if I'd
> called 20 minutes earlier there would have been someone there! I don't
> suppose there's any other way to get a good CD Key? At least they're "open"
> tomorrow morning. Sorry for whining. Hope Entourage X will be worth it.
> 
> -- 
> Jan Martel in Davis, CA
> iBook System 10.1, 9.2.1
> 
> 
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