On 5/31/02 2:26, "Chris Ridd" wrote: > The first thing to check is that the Mac can access the MTA (SMTP server) > and store (IMAP server) machines using the names you've specified.
Thanks Chris. Couple of followup questions now. I can definitely access the IMAP server - she's receiving her mail just fine. IT-person says that the smtp server is the same server so shouldn't "Memphis" work on its own in the smtp field? I did also try Memphis.hostname.com but that returned some other error I can't remember (server not found, I believe). They have a number of hostnames in the company so it is quite possible I hit the wrong one. > Then you really need to check those proxy configurations. Since port 80 is > for HTTP, I'd be surprised if it was relevant for SMTP connections. My thoughts as well. But the local IT person said they use proxies for everything. And then when I pushed her to call the IT folks above her to find out what port they're using for mail they told her 25. Either way, when I checked the mail proxy box and put in 25 as the port it still didn't work. Maybe I had the wrong server name in that box. Will check that on Monday. Pam -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
