on 5/31/2002 9:45 AM, Remo Del Bello at [EMAIL PROTECTED] wrote:

> On 5/31/02 7:56 AM, Pam Lefkowitz deftly typed out:
> 
>> Not sure (neither is the IT geek since all she has to do in Outlook is put
>> the server CNAME in one field - heaven forbid she should have to really know
>> something about what she's doing). At any rate, I tried it with
>> authentication, without authentication, and all varieties in between on the
>> account's smtp settings screen. Maybe I missed something somewhere else in
>> Entourage?
> 
> Drop into Terminal and try:
> 
> telnet mail.hostname.dom 25
> 
> If the hostname you've been given is actually running SMTP you'll get a
> response indicating successful login to the SMTP server and possibly server
> name and version. Just type "quit" to exit.
> 
> If you do not get a response, then you have the wrong hostname.

Also, its possible that they are using a form of SSL on their Exchange
server.  If that is the case, then they'll have to get the port number as
well.

-- 
Glenn L. Austin <><
Computer Wizard and Race Car Driver
<[EMAIL PROTECTED]>
<http://www.austin-home.com/glenn/>


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