Re: Rules Problem

[Diane Ross]

Title: Re: Rules Problem

On 2/13/04 6:43 PM, "Eric" <[EMAIL PROTECTED]> wrote:

>     I guess that I am a bit dense. In essence, are you saying that I can only
> have e-mail go to one folder?

Mail can be sorted in multiple folders. A single message can only be filed in one place.
 
>     For example:
>     I have one rule as follows:
>     If all criteria are met
>     Any recipient  contains [EMAIL PROTECTED]
>     move message to LadyCami (That one works)
>
>     If all criteria are met
>     Any recipient Contains [EMAIL PROTECTED]
>     move message to Reney (That one doesn’t work)

Are there any rules between them?

Are these from a person or a list? If it's a list, then use the Mailing List Manager. This is a simpler form of rules and runs before your personal rules.
>
>     When I first began using Entourage, I could assign a category to a
> contract, and the e-mail would appear in whichever color I chose. It worked
> for quite a while. Now when I try to assign categories, the e-mail just comes
> in the default color. (These individuals are in my address book, where the
> category does show up.)

I see you are on OS 9 and it's been a while since I used Entourage 2001 and can't remember if categories have changed since then.

You can assign a color to a category. Categories> Edit Categories

Now in your preferences for Address Book , be sure to check  “Automatically match message categories to senders’ categories”.

See some of the examples of rules and how to set up the MLM here:

<http://www.entourage.mvps.org/rules/index.html>

--
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>