Thanks Allen, was not aware of this particular data, however, in a test, I can say:
on 6/20/05 5:14 PM, Allen Watson at [EMAIL PROTECTED] wrote: > The Entourage Help page > <http://www.entourage.mvps.org/error/page.html#error4362> has this > info on Error 4362: > > Error 4362 in Entourage X > > The action could not be completed. An unknown error (4362) occurred. > > When you try to use Microsoft Entourage X to send or to receive > e-mail, you receive this error message: Error 4362. The solution is > typically resolved by performing a typical or advanced rebuild of the > database file. It does not occur for me here, never. > Sometimes this error indicates a problem Entourage is having with the > Microsoft Database Daemon. Quit the daemon > > Then go to System preferences/Login and remove any entries of the > database daemon from the 'login items' window. Now start up Entourage > again and hopefully the problem will have been resolved. > > Note: Some users reported this error when clicking on a corrupt email. > 4362 is not the usual error for a corrupt message. If deleting the > message does not solve the problem, try a rebuild. If this is your > problem, then try the following: > > Go to View menu/Preview Pane, or press command-\, to turn the Preview > Pane off. Now when he click on the message, you will be able to delete > it. If this is a POP account and a local folder, then go to Tools/Run > Schedule/Empty Deleted Items Items Folder. If it is an IMAP account > set up with its own Deleted Items Folder, quit Entourage so it will > get purged, or if set up to "mark for deletion" press command-K to > connect to the account to purge it. None of those steps work for me, as the problem is more related to the issue below... > Error 4363 > 4363 "Unknown Error" > > If you get error 4363 on a transmission attempt, and you have one or > more attachments, try deleting and re-attaching the file or files. This does generally work. Which to me, means it is a bug, and a old one at that. Furthermore, I was under the impression that the MVP's pages were in no way endorsed by MS, it is not to be considered official documentation of support workarounds. If there were a microsoft.com tech note on it, I would feel better in that they know of the issue and are working on it. As it is now, it has been going on too long and I personally have not seen a reply from an official on it. Don't get me wrong, MVP is massively valuable, but in this case, this is a long standing issue, one that myself hits every single day, and my friends hit often. I just no longer add attachments as the first thing, but then I forgot, and and up resending a second email, which is just not professional. > If you are looking for any response from developers, they are not on > this list. They do sometimes frequent the newsgroup: > microsoft.public.mac.office.entourage And this only goes to show how hard it is to report a bug, I used to do it all the time, I wont anymore, the steps you have to go through to do so actually warranted discussion. No longer is it as simple as going to the menu in Entourage to send feedback. You end up at a contact us page, that just does not feel like you are going to do anything more than waste your time. -- ------------------------------------------------------------- Scott Haneda Tel: 415.898.2602 <http://www.newgeo.com> Novato, CA U.S.A. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
