Hi Guys,
I am trying to figure out the best way to handle what is currently a shared
customer service mailbox.
Several users have full access to the mailbox and things may or may not be
disapearing.
The Managers want to be able to review it, and compare what is in there to
what should actaullly came in.
Does anyone have any advice?
I think in the long run this should probably be converted to a public folder
with limited rights, but it is something I have to work, on the boss's don't
understand Exchange at all.
thank you for your time
rachel
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