Exchange 2K3 Ent.

Guys, if you have a moment, can you share methods you have develiped for dealing with a Customer Service mailbox.

I inherited a mailbox that ~15 people log on to, either as a mailbox they have full rights to, or through OWA.

They are now concerned about security, of course after its already gone wrong.

Its required now that some users not be able to delete. (yes someone did)

Is there a way to have multiple userids for one mailbox? (yes someone sent a dumb message through OWA)

(insert metaphor about barn door and horse gone here)


any advice appreciated.

thanks
rachel

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