A basic way to check connection status is to hold down the ctrl key and right click the outlook icon in the system tray. You should have a few extra menu items, one of which is called connection status. I use this to verify connections by my rpc over https clients.
Jeff On 4/3/08 12:23 PM, "Sullivan, Glenn" <[EMAIL PROTECTED]> wrote: > Long time lurker, infrequent poster... > > I have a few users that are remote to the company, and use Outlook 2003 > (with Exchange 2003) in cached mode. They establish a PPTP VPN > connection through a Cisco VPN3005 concentrator, and then Outlook can > pick up the connection and synch in the background, and it works very > well in most cases. > > I have one user who is having connection issues though, and I've about > run out of things to test. > > For all of the other users, when they establish their VPN connection, it > usually takes outlook between 15 seconds and a minute to go from > "Attempting to connect" to "Connected" and then their connection time > varies depending on how much new mail they have (obviously) but for this > one user, it takes outlook consistently between 7 and 9 minutes to > connect. > > I've verified that his DNS is set correctly, that the DNS binding order > is correct, and that he has general connectivity. I have no problem > VNC'ing to him once he's connected, and can make a connection to shares > on his machine without any issue, but the outlook connection simply > won't cooperate. I even went so far as to completely reload his machine > from scratch, and still no change. > > I seem to remember that there was a connectivity test tool at one time > to verify Outlook's connectivity to the Exchange Server. Am I imagining > it? Anyone else have any other suggestions? I'm about to send him a > loaner laptop to test with, to try to eliminate the hardware as an > issue, but I figured I'd reach out for opinions as well. > > Thanks in advance for any suggestion you can provide, > > Glenn Sullivan > David Clark Company Inc. > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
