There's a tool called RPCPing.  http://support.microsoft.com/kb/831051

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sullivan,
Glenn
Sent: Thursday, April 03, 2008 10:58 AM
To: Exchange Discussions
Subject: RE: Outlook/Exchange connectivity tester

That's not really what I was talking about... I thought there was a
"MAPIping" utility or something... But it does give me something else to
look at.

I just checked it on his machine, and for each of his "Mail" type
connections, there is one failure listed.  Is there any way to get a
detailed log of the connection attempts/failures?

Is it possible that there is a 5 or 7 minute timeout value set somewhere?  I
find it hard to believe that it takes more than 7 minutes for the first
"failure" to manifest itself before it tries again... 


Glenn Sullivan, MCSE+I MCDBA
David Clark Company Inc. 
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Cardwell,
Dick (IT Solutions UK)
Sent: Thursday, April 03, 2008 1:43 PM
To: Exchange Discussions
Subject: RE: Outlook/Exchange connectivity tester

>From another Long time lurker, infrequent poster...

Are you thinking of the 'hidden' connection status option?

Hold down the control key and click the Outlook icon in the system tray.
You should see a new option
appear, surprisingly entitled Connection Status...  Shows you which servers
you're connecting to for Mail, Public Folders and Directory 


Regards,

Dick Cardwell
Senior Technical Analyst
Siemens IT Solutions & Services Limited.
www.siemens.co.uk/it-solutions


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sullivan,
Glenn
Sent: 03 April 2008 18:24
To: Exchange Discussions
Subject: Outlook/Exchange connectivity tester

Long time lurker, infrequent poster...

I have a few users that are remote to the company, and use Outlook 2003
(with Exchange 2003) in cached mode.  They establish a PPTP VPN connection
through a Cisco VPN3005 concentrator, and then Outlook can pick up the
connection and synch in the background, and it works very well in most
cases.

I have one user who is having connection issues though, and I've about run
out of things to test.

For all of the other users, when they establish their VPN connection, it
usually takes outlook between 15 seconds and a minute to go from "Attempting
to connect" to "Connected" and then their connection time varies depending
on how much new mail they have (obviously) but for this one user, it takes
outlook consistently between 7 and 9 minutes to connect.

I've verified that his DNS is set correctly, that the DNS binding order is
correct, and that he has general connectivity.  I have no problem VNC'ing to
him once he's connected, and can make a connection to shares on his machine
without any issue, but the outlook connection simply won't cooperate.  I
even went so far as to completely reload his machine from scratch, and still
no change.

I seem to remember that there was a connectivity test tool at one time to
verify Outlook's connectivity to the Exchange Server.  Am I imagining it?
Anyone else have any other suggestions?  I'm about to send him a loaner
laptop to test with, to try to eliminate the hardware as an issue, but I
figured I'd reach out for opinions as well.

Thanks in advance for any suggestion you can provide,

Glenn Sullivan
David Clark Company Inc. 

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