>From another Long time lurker, infrequent poster... Are you thinking of the 'hidden' connection status option?
Hold down the control key and click the Outlook icon in the system tray. You should see a new option appear, surprisingly entitled Connection Status... Shows you which servers you're connecting to for Mail, Public Folders and Directory Regards, Dick Cardwell Senior Technical Analyst Siemens IT Solutions & Services Limited. www.siemens.co.uk/it-solutions -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sullivan, Glenn Sent: 03 April 2008 18:24 To: Exchange Discussions Subject: Outlook/Exchange connectivity tester Long time lurker, infrequent poster... I have a few users that are remote to the company, and use Outlook 2003 (with Exchange 2003) in cached mode. They establish a PPTP VPN connection through a Cisco VPN3005 concentrator, and then Outlook can pick up the connection and synch in the background, and it works very well in most cases. I have one user who is having connection issues though, and I've about run out of things to test. For all of the other users, when they establish their VPN connection, it usually takes outlook between 15 seconds and a minute to go from "Attempting to connect" to "Connected" and then their connection time varies depending on how much new mail they have (obviously) but for this one user, it takes outlook consistently between 7 and 9 minutes to connect. I've verified that his DNS is set correctly, that the DNS binding order is correct, and that he has general connectivity. I have no problem VNC'ing to him once he's connected, and can make a connection to shares on his machine without any issue, but the outlook connection simply won't cooperate. I even went so far as to completely reload his machine from scratch, and still no change. I seem to remember that there was a connectivity test tool at one time to verify Outlook's connectivity to the Exchange Server. Am I imagining it? Anyone else have any other suggestions? I'm about to send him a loaner laptop to test with, to try to eliminate the hardware as an issue, but I figured I'd reach out for opinions as well. Thanks in advance for any suggestion you can provide, Glenn Sullivan David Clark Company Inc. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] com Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
