This user is not competent enough to use OWA (really, I kid you not!).
Yes, I have connected this computer to a different monitor, and yes I
have the some problem; therefore, it must be in the software somewhere.
As I said earler, suspect the BIOS. This is supposed to be an MMX
machine, but it sure doesn't behave like one.
I cannot reduce the refresh rates any further than they already are. It
is set as low as it will go. In fact, I cannot change any of the
settings from the Display control panel. (Well, you can change them, but
they won't take). Rather than spend all my time trying to chase down
this stupid problem, it's just easier to send him stuff in Rich Text or
Plain Text. That's why I asked if it was possible to set the user up so
that everything automatically defaults to plain text for viewing. So
all I really need is a yes or no answer on the original question. Is it
possible?
ve
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 11:37 AM
To: Exchange Discussions
Subject: Re: Plain Text Only
Does this user have the same problem opening a web page in Internet
Explorer? If not, have him connect to his mailbox using OWA in the
meantime, or by mapping a drive directly to his mailbox on ExIFS and
opening messages using a browser. Either way, without a lot more info I
have a hard time believing that this is a hardware issue - unless
possibly directly related to the monitor and not to the machine
hardware. Have you tried to connect this computer to a different
monitor with same results?
If monitor is found to be the suspect, you may want to reduce the
refresh rates and/or color depths by right-clicking an open area on the
desktop and selecting properties. Also, if it's an older monitor you
may want to contact the manufacturer to make sure you have any drivers
that may exist for it. Not all monitors have drivers and most don't
need them regardless. However monitor limitations in display refresh
rates, color depth and resolution are often made aware to the system
using these "drivers".
If all this fails, address the way you're re-baselining the workstation.
Are you using a Ghosted image? If so, maybe there is a problem with the
image that effects just this hardware. Try manually re-installing
operating system and applications (reaching here).
Good luck.
Eric
> ------------ Original Message -----------
> From: Ewart, Vicki L. <[EMAIL PROTECTED]>
> Date: Tue, 28 Aug 2001 09:51:47 -0700
>
> I have a user who can't read HTML due to a hardware problem that is
> unresolved. Is there a way to set up a user so that they receive mail
> only in plain text?
>
> V. Ewart
>
>
>
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> *******
> "Never try to teach a pig to sing. It wastes your time and annoys the
> pig."
>
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> *******
>
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