What VGA monitor are they using?
> -----Original Message-----
> From: Drewski [mailto:[EMAIL PROTECTED]]
> Sent: August 28, 2001 2:45 PM
> To: Exchange Discussions
> Subject: RE: Plain Text Only
>
>
> If you can't change the resolution settings, than the drivers MUST be
> wrong -- or the wrong MONITOR is selected.
>
> If you can change the resolution settings, find out if the
> user is using
> Word as his/her email editor.
>
> Drew (MOS)
> ********************************
> KWAR2001 website: www.schoolofdefence.org/kwar.html
> Read my Column on OUTLOOKEXCHANGE.COM:
> http://www.outlookexchange.com/articles/drewnicholson/default.asp
> Pics of Max are BACK! http://www.drewncapris.net
> ********************************
> Avoid cutting yourself while clumsily slicing vegetables by
> getting someone
> else to hold them while you chop away. (VIZ TOP TIPS)
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of
> Ewart, Vicki L.
> Sent: Tuesday, August 28, 2001 1:46 PM
> To: Exchange Discussions
> Subject: RE: Plain Text Only
>
>
> You missed something along the way. This machine is not running W2K.
> It's on W98SE.
>
> ve
>
> -----Original Message-----
> From: Dillon, Jeff [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 28, 2001 11:32 AM
> To: Exchange Discussions
> Cc: Ewart, Vicki L.
> Subject: RE: Plain Text Only
>
>
> You have a motherboard that is not W2K-compatible, because that's all
> that
> is left. The good news is that a replacement will only cost
> about 5% of
> amount paid to you (and list members) during this troubleshooting
> exercise.
>
> -----Original Message-----
> From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 28, 2001 2:32 PM
> To: Exchange Discussions
> Subject: RE: Plain Text Only
>
>
>
>
>
> We'll just to give you some ideas to look at.
>
> Things I'd check. Not in any order.
> 1. Plug the video card that doesn't seem to work into another
> system and
> see
> if the card works. It might be a dead card.
> Did that. Works fine in other machines.
>
> 2. Check Ati and make sure you have the correct drivers.
> (http://support.ati.com/products/pc/rageltpro/rageltpro_drivers.html)
> Plug
> and Play will not always install the correct driver.
> Did that. Everything is as it should be.
>
> 3. I'd also check to make sure that the bios is the latest version.
> Find
> the Make/Model of the motherboard and head over to their
> site. Look for
> any
> bios updates for that motherboard. If there is something messed with
> bios
> this will set everything back to the defaults.
> Not looking forward to taking that machine apart AGAIN!
>
> 4. Make sure you're not booting into safe mode. :)
> Don't be silly.
>
> 5. Look for bent pins on the monitor cable.
> Monitor works fine on other machines. Not a cable problem.
>
> 6. Take a vacation and let somebody else worry about it (SEP). ;)
> I wish.
>
> ve
>
>
>
>
>
> > -----Original Message-----
> > From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> > Sent: August 28, 2001 2:05 PM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > What OS is the on (Win9x, WinNT, Win2k)?\
> > Win98SE
> >
> > What are the model number for the video cards?
> > ATI XPERT98
> >
> > Do you know what the Motherboard make and model is?
> > Sorry, without throwing the user off the unit, I couldn't
> > tell you right
> > now.
> >
> > Or do you guys/gals have a technician onsite that can look at this.
> > That's me. I'm it. Told you -- we are on a shoestring these
> > days. We
> > spent all our money on upgrading to W2K server, ISA Server
> and E2K and
> > buying 3 new servers for that deployment.
> >
> > -----Original Message-----
> > From: Jeremy Newell [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, August 28, 2001 10:45 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > Just a few questions for ya. I might be able to help
> narrow down the
> > video
> > problem.
> >
> > What OS is the on (Win9x, WinNT, Win2k)?
> > What are the model number for the video cards?
> > Do you know what the Motherboard make and model is?
> >
> > Or do you guys/gals have a technician onsite that can look at this.
> >
> > Jeremy Newell
> > Systems Technician
> >
> > INSCRIBER TECHNOLOGY CORPORATION
> > 26 Peppler Street
> > Waterloo, Ontario
> > Canada, N2J 3C4
> > T.519.570.9111
> > F.519.570.9140
> > www.inscriber.com
> >
> >
> > > -----Original Message-----
> > > From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> > > Sent: August 28, 2001 1:42 PM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > I've put two different ones in. A Matrox and an ATI. I
> > suspect it is
> > > something in the BIOS, which is not something I am
> prepared to deal
> > > with.
> > >
> > > ve
> > >
> > > -----Original Message-----
> > > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, August 28, 2001 10:08 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > So if you completely wipe the disk clean. Reinstall
> Windows (without
> > > installing anything else), you still cannot change the video mode?
> > > What kind of card is it?
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]] On Behalf Of
> > > Ewart, Vicki L.
> > > Sent: Tuesday, August 28, 2001 10:15 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > Already been done. Didn't help.
> > >
> > > ve
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, August 28, 2001 10:04 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > It means wipe the drive & start over! :0)
> > >
> > > -Michèle
> > > Immigration site: <http://LadySun1969.tripod.com>
> > > Our new 2001 Miata: <http://members.cardomain.com/bpituley>
> > > Tiggercam: <http://www.tiggercam.co.uk>
> > > ---------------------------------------------------------
> > > Behind every successful woman . . . is a substantial amount
> > of coffee.
> > > -Stephanie Piro
> > > ---------------------------------------------------------
> > >
> > >
> > > -----Original Message-----
> > > From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, August 28, 2001 1:10 PM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > If I could identify the problem, I could solve it. All
> > HTML messages
> > > come out with a black background. I've replaced the video
> > > board and the
> > > monitor, but have had no luck. The machine will not display
> > > in anything
> > > but 16 colors, 640 x 480.
> > >
> > > Format C: /U? - What does this mean?
> > >
> > > ve
> > >
> > > -----Original Message-----
> > > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, August 28, 2001 9:58 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > Format C: /U?
> > >
> > > So what is the problem with this users machine and why
> cant he view
> > > HTML?
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]] On Behalf Of
> > > Ewart, Vicki L.
> > > Sent: Tuesday, August 28, 2001 10:05 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > Outlook 2000 w/ E2k.
> > >
> > > ve
> > >
> > > -----Original Message-----
> > > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, August 28, 2001 9:55 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > What are you using now?
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]] On Behalf Of
> > > Ewart, Vicki L.
> > > Sent: Tuesday, August 28, 2001 10:01 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > Sorry, not an option. We don't have that available.
> > >
> > > -----Original Message-----
> > > From: Petschow, Jeff [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, August 28, 2001 9:50 AM
> > > To: Exchange Discussions
> > > Subject: RE: Plain Text Only
> > >
> > >
> > > Have them use Outlook 97 (or older client) which does not
> > > support HTML.
> > >
> > >
> > > Jeff
> > >
> > >
> > >
> > > > -----Original Message-----
> > > > From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> > > > Sent: Tuesday, August 28, 2001 11:52 AM
> > > > To: Exchange Discussions
> > > > Subject: Plain Text Only
> > > >
> > > >
> > > > I have a user who can't read HTML due to a hardware
> > problem that is
> > > > unresolved. Is there a way to set up a user so that they
> > > receive mail
> > > > only in plain text?
> > > >
> > > > V. Ewart
> > > >
> > > >
> > > > **************************************************************
> > > > **********
> > > > *******
> > > > "Never try to teach a pig to sing. It wastes your time and
> > > annoys the
> > >
> > > > pig."
> > > > **************************************************************
> > > > **********
> > > > *******
> > > >
> > > >
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