If you can't change the resolution settings, than the drivers MUST be
wrong -- or the wrong MONITOR is selected.
If you can change the resolution settings, find out if the user is using
Word as his/her email editor.
Drew (MOS)
********************************
KWAR2001 website: www.schoolofdefence.org/kwar.html
Read my Column on OUTLOOKEXCHANGE.COM:
http://www.outlookexchange.com/articles/drewnicholson/default.asp
Pics of Max are BACK! http://www.drewncapris.net
********************************
Avoid cutting yourself while clumsily slicing vegetables by getting someone
else to hold them while you chop away. (VIZ TOP TIPS)
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Ewart, Vicki L.
Sent: Tuesday, August 28, 2001 1:46 PM
To: Exchange Discussions
Subject: RE: Plain Text Only
You missed something along the way. This machine is not running W2K.
It's on W98SE.
ve
-----Original Message-----
From: Dillon, Jeff [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 11:32 AM
To: Exchange Discussions
Cc: Ewart, Vicki L.
Subject: RE: Plain Text Only
You have a motherboard that is not W2K-compatible, because that's all
that
is left. The good news is that a replacement will only cost about 5% of
amount paid to you (and list members) during this troubleshooting
exercise.
-----Original Message-----
From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 2:32 PM
To: Exchange Discussions
Subject: RE: Plain Text Only
We'll just to give you some ideas to look at.
Things I'd check. Not in any order.
1. Plug the video card that doesn't seem to work into another system and
see
if the card works. It might be a dead card.
Did that. Works fine in other machines.
2. Check Ati and make sure you have the correct drivers.
(http://support.ati.com/products/pc/rageltpro/rageltpro_drivers.html)
Plug
and Play will not always install the correct driver.
Did that. Everything is as it should be.
3. I'd also check to make sure that the bios is the latest version.
Find
the Make/Model of the motherboard and head over to their site. Look for
any
bios updates for that motherboard. If there is something messed with
bios
this will set everything back to the defaults.
Not looking forward to taking that machine apart AGAIN!
4. Make sure you're not booting into safe mode. :)
Don't be silly.
5. Look for bent pins on the monitor cable.
Monitor works fine on other machines. Not a cable problem.
6. Take a vacation and let somebody else worry about it (SEP). ;)
I wish.
ve
> -----Original Message-----
> From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> Sent: August 28, 2001 2:05 PM
> To: Exchange Discussions
> Subject: RE: Plain Text Only
>
>
> What OS is the on (Win9x, WinNT, Win2k)?\
> Win98SE
>
> What are the model number for the video cards?
> ATI XPERT98
>
> Do you know what the Motherboard make and model is?
> Sorry, without throwing the user off the unit, I couldn't
> tell you right
> now.
>
> Or do you guys/gals have a technician onsite that can look at this.
> That's me. I'm it. Told you -- we are on a shoestring these
> days. We
> spent all our money on upgrading to W2K server, ISA Server and E2K and
> buying 3 new servers for that deployment.
>
> -----Original Message-----
> From: Jeremy Newell [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 28, 2001 10:45 AM
> To: Exchange Discussions
> Subject: RE: Plain Text Only
>
>
> Just a few questions for ya. I might be able to help narrow down the
> video
> problem.
>
> What OS is the on (Win9x, WinNT, Win2k)?
> What are the model number for the video cards?
> Do you know what the Motherboard make and model is?
>
> Or do you guys/gals have a technician onsite that can look at this.
>
> Jeremy Newell
> Systems Technician
>
> INSCRIBER TECHNOLOGY CORPORATION
> 26 Peppler Street
> Waterloo, Ontario
> Canada, N2J 3C4
> T.519.570.9111
> F.519.570.9140
> www.inscriber.com
>
>
> > -----Original Message-----
> > From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> > Sent: August 28, 2001 1:42 PM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > I've put two different ones in. A Matrox and an ATI. I
> suspect it is
> > something in the BIOS, which is not something I am prepared to deal
> > with.
> >
> > ve
> >
> > -----Original Message-----
> > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, August 28, 2001 10:08 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > So if you completely wipe the disk clean. Reinstall Windows (without
> > installing anything else), you still cannot change the video mode?
> > What kind of card is it?
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]] On Behalf Of
> > Ewart, Vicki L.
> > Sent: Tuesday, August 28, 2001 10:15 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > Already been done. Didn't help.
> >
> > ve
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, August 28, 2001 10:04 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > It means wipe the drive & start over! :0)
> >
> > -Michèle
> > Immigration site: <http://LadySun1969.tripod.com>
> > Our new 2001 Miata: <http://members.cardomain.com/bpituley>
> > Tiggercam: <http://www.tiggercam.co.uk>
> > ---------------------------------------------------------
> > Behind every successful woman . . . is a substantial amount
> of coffee.
> > -Stephanie Piro
> > ---------------------------------------------------------
> >
> >
> > -----Original Message-----
> > From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, August 28, 2001 1:10 PM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > If I could identify the problem, I could solve it. All
> HTML messages
> > come out with a black background. I've replaced the video
> > board and the
> > monitor, but have had no luck. The machine will not display
> > in anything
> > but 16 colors, 640 x 480.
> >
> > Format C: /U? - What does this mean?
> >
> > ve
> >
> > -----Original Message-----
> > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, August 28, 2001 9:58 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > Format C: /U?
> >
> > So what is the problem with this users machine and why cant he view
> > HTML?
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]] On Behalf Of
> > Ewart, Vicki L.
> > Sent: Tuesday, August 28, 2001 10:05 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > Outlook 2000 w/ E2k.
> >
> > ve
> >
> > -----Original Message-----
> > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, August 28, 2001 9:55 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > What are you using now?
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]] On Behalf Of
> > Ewart, Vicki L.
> > Sent: Tuesday, August 28, 2001 10:01 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > Sorry, not an option. We don't have that available.
> >
> > -----Original Message-----
> > From: Petschow, Jeff [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, August 28, 2001 9:50 AM
> > To: Exchange Discussions
> > Subject: RE: Plain Text Only
> >
> >
> > Have them use Outlook 97 (or older client) which does not
> > support HTML.
> >
> >
> > Jeff
> >
> >
> >
> > > -----Original Message-----
> > > From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, August 28, 2001 11:52 AM
> > > To: Exchange Discussions
> > > Subject: Plain Text Only
> > >
> > >
> > > I have a user who can't read HTML due to a hardware
> problem that is
> > > unresolved. Is there a way to set up a user so that they
> > receive mail
> > > only in plain text?
> > >
> > > V. Ewart
> > >
> > >
> > > **************************************************************
> > > **********
> > > *******
> > > "Never try to teach a pig to sing. It wastes your time and
> > annoys the
> >
> > > pig."
> > > **************************************************************
> > > **********
> > > *******
> > >
> > > _________________________________________________________________
> > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > > Archives: http://www.swynk.com/sitesearch/search.asp
> > > To unsubscribe: mailto:[EMAIL PROTECTED]
> > > Exchange List admin: [EMAIL PROTECTED]
> > >
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
> > _________________________________________________________________
> > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> > Archives: http://www.swynk.com/sitesearch/search.asp
> > To unsubscribe: mailto:[EMAIL PROTECTED]
> > Exchange List admin: [EMAIL PROTECTED]
> >
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Archives: http://www.swynk.com/sitesearch/search.asp
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
>
> _________________________________________________________________
> List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
> Archives: http://www.swynk.com/sitesearch/search.asp
> To unsubscribe: mailto:[EMAIL PROTECTED]
> Exchange List admin: [EMAIL PROTECTED]
>
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
_________________________________________________________________
List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin: [EMAIL PROTECTED]
