I'm thinking it's a driver issue too. I'd just into the Device Manager and
look under display devices. Remove all the video display devices and also
go into add/remove programs and remove any display driver software in there.
Then reboot and let windows redetect the card and add the new drivers from
ATI's support site.
.j.
> -----Original Message-----
> From: Barry Horner [mailto:[EMAIL PROTECTED]]
> Sent: August 28, 2001 3:03 PM
> To: Exchange Discussions
> Subject: RE: Plain Text Only
>
>
> http://support.ati.com/drivers/win98/win98_4112560.html
>
> I'm betting on a driver issue since you can't seem to change
> the settings.
>
>
>
>
> Barry J. Horner
> NT Server/Exchange/WWW Administrator
> Central Community College - Grand Island, NE
> (V) 308.398.7361 (F) 308.398.7399
> [EMAIL PROTECTED]
>
> -----Original Message-----
> From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 28, 2001 1:53 PM
> To: Exchange Discussions
> Subject: RE: Plain Text Only
>
> This user is not competent enough to use OWA (really, I kid you not!).
> Yes, I have connected this computer to a different monitor, and yes I
> have the some problem; therefore, it must be in the software
> somewhere.
> As I said earler, suspect the BIOS. This is supposed to be an MMX
> machine, but it sure doesn't behave like one.
>
> I cannot reduce the refresh rates any further than they
> already are. It
> is set as low as it will go. In fact, I cannot change any of the
> settings from the Display control panel. (Well, you can
> change them, but
> they won't take). Rather than spend all my time trying to chase down
> this stupid problem, it's just easier to send him stuff in
> Rich Text or
> Plain Text. That's why I asked if it was possible to set the
> user up so
> that everything automatically defaults to plain text for viewing. So
> all I really need is a yes or no answer on the original
> question. Is it
> possible?
>
> ve
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 28, 2001 11:37 AM
> To: Exchange Discussions
> Subject: Re: Plain Text Only
>
>
> Does this user have the same problem opening a web page in Internet
> Explorer? If not, have him connect to his mailbox using OWA in the
> meantime, or by mapping a drive directly to his mailbox on ExIFS and
> opening messages using a browser. Either way, without a lot
> more info I
> have a hard time believing that this is a hardware issue - unless
> possibly directly related to the monitor and not to the machine
> hardware. Have you tried to connect this computer to a different
> monitor with same results?
>
> If monitor is found to be the suspect, you may want to reduce the
> refresh rates and/or color depths by right-clicking an open
> area on the
> desktop and selecting properties. Also, if it's an older monitor you
> may want to contact the manufacturer to make sure you have any drivers
> that may exist for it. Not all monitors have drivers and most don't
> need them regardless. However monitor limitations in display refresh
> rates, color depth and resolution are often made aware to the system
> using these "drivers".
>
> If all this fails, address the way you're re-baselining the
> workstation.
> Are you using a Ghosted image? If so, maybe there is a
> problem with the
> image that effects just this hardware. Try manually re-installing
> operating system and applications (reaching here).
>
> Good luck.
>
> Eric
>
>
>
> > ------------ Original Message -----------
> > From: Ewart, Vicki L. <[EMAIL PROTECTED]>
> > Date: Tue, 28 Aug 2001 09:51:47 -0700
> >
> > I have a user who can't read HTML due to a hardware problem that is
> > unresolved. Is there a way to set up a user so that they
> receive mail
> > only in plain text?
> >
> > V. Ewart
> >
> >
> >
> **************************************************************
> **********
> > *******
> > "Never try to teach a pig to sing. It wastes your time and
> annoys the
> > pig."
> >
> **************************************************************
> **********
> > *******
> >
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