No spare parts?  How do you fix people when they have bad hardware?

Actually, we used to be like that here, until I convinced them that it was
better to be able to build a new machine for situations such as this.  Even
if it was just one or two "loaner" PCs that we had in back.  Get some nice
imaging software such as DriveImage or Ghost to make this work.

My 2 quatloos, take 'em or leave 'em.  But I feel for you, I really do....

-Michèle
Immigration site:  <http://LadySun1969.tripod.com>
Our new 2001 Miata:  <http://members.cardomain.com/bpituley>
Tiggercam:  <http://www.tiggercam.co.uk>
---------------------------------------------------------
Jack Kevorkian for White House Physician. 
---------------------------------------------------------


-----Original Message-----
From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 1:52 PM
To: Exchange Discussions
Subject: RE: Plain Text Only


No, we're a small shop with limited resources. We just added 3 new
people and I was scraping the bottom of the barrel to scrounge up
machines for them.  We will not be able to buy anything new until after
the new year.

ve

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:41 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


can you build him another machine to use while you figure out what's
wrong
with this one?  surely that would be less disruptive to your user?

-Michèle
Immigration site:  <http://LadySun1969.tripod.com>
Our new 2001 Miata:  <http://members.cardomain.com/bpituley>
Tiggercam:  <http://www.tiggercam.co.uk>
---------------------------------------------------------
"No fight for liberty ever stays won." - Roger Baldwin, founder of the
ACLU 
---------------------------------------------------------


-----Original Message-----
From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 1:48 PM
To: Exchange Discussions
Subject: RE: Plain Text Only


Correct, but he never uses any other machine.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:38 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


This user can receive HTML ok on a different machine?

-Michèle
Immigration site:  <http://LadySun1969.tripod.com>
Our new 2001 Miata:  <http://members.cardomain.com/bpituley>
Tiggercam:  <http://www.tiggercam.co.uk>
---------------------------------------------------------
You sound reasonable...Time to up my medication. 
---------------------------------------------------------


-----Original Message-----
From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 1:42 PM
To: Exchange Discussions
Subject: RE: Plain Text Only


I've put two different ones in.  A Matrox and an ATI.  I suspect it is
something in the BIOS, which is not something I am prepared to deal
with.

ve

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:08 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


So if you completely wipe the disk clean. Reinstall Windows (without
installing anything else), you still cannot change the video mode?
What kind of card is it?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki L.
Sent: Tuesday, August 28, 2001 10:15 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


Already been done.  Didn't help.

ve

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 10:04 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


It means wipe the drive & start over!  :0)

-Michèle
Immigration site:  <http://LadySun1969.tripod.com>
Our new 2001 Miata:  <http://members.cardomain.com/bpituley>
Tiggercam:  <http://www.tiggercam.co.uk>
---------------------------------------------------------
Behind every successful woman . . . is a substantial amount of coffee.
-Stephanie Piro 
---------------------------------------------------------


-----Original Message-----
From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 1:10 PM
To: Exchange Discussions
Subject: RE: Plain Text Only


If I could identify the problem, I could solve it.  All HTML messages
come out with a black background. I've replaced the video board and the
monitor, but have had no luck.  The machine will not display in anything
but 16 colors, 640 x 480. 

Format C: /U? - What does this mean?

ve

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 9:58 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


Format C: /U?

So what is the problem with this users machine and why cant he view
HTML?


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki L.
Sent: Tuesday, August 28, 2001 10:05 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


Outlook 2000 w/ E2k.

ve

-----Original Message-----
From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 9:55 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


What are you using now?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ewart, Vicki L.
Sent: Tuesday, August 28, 2001 10:01 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


Sorry, not an option.  We don't have that available.

-----Original Message-----
From: Petschow, Jeff [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 28, 2001 9:50 AM
To: Exchange Discussions
Subject: RE: Plain Text Only


Have them use Outlook 97 (or older client) which does not support HTML.


Jeff



> -----Original Message-----
> From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 28, 2001 11:52 AM
> To: Exchange Discussions
> Subject: Plain Text Only
> 
> 
> I have a user who can't read HTML due to a hardware problem that is 
> unresolved. Is there a way to set up a user so that they receive mail 
> only in plain text?
> 
> V. Ewart
> 
> 
> **************************************************************
> **********
> *******
> "Never try to teach a pig to sing.  It wastes your time and annoys the

> pig."
> **************************************************************
> **********
> *******
> 
> _________________________________________________________________
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