The attachment does enter the Exchange system but the problem turned out to be Groupshield. Groupshield had gone belly up and seemed to be regarding every attachment as a potential virus so wouldn't open them. The confusing part was that there was no useful error message other than something like: - "Outlook was unable to open attachment". I'm not a great fan of Groupshield however it's generally reasonably reliable. I ran a repair on it which seems to have fixed the problem.
Regards Tony Are you sure the attachment enters the Exchange system? -----Original Message----- From: Tony McCarthy [mailto:[EMAIL PROTECTED]] Sent: 09 July 2002 02:26 To: Exchange Discussions Subject: Can't open attachments Hi Everyone, I have a problem with a user (using Outlook 2000) who can't open attachments. When she opens new e-mails there is no attachment icon displayed even though the message contains an attachment. She can open e-mail that was sent to her yesterday but not today's. This isn't an Outlook blocking .exe file type issue. It seems to be server side problem because she has the same trouble regardless of the PC she uses. The Exchange server is running W2K (SP2) and Exchange 5.5 (SP4). No other users are affected. There are no limits placed on her mailboxe. Several weeks ago I migrated her mailbox from an old mail server to the current one. I don't know if this is relevant though because she's bee fine until now. Any ideas? Regards Tony _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] Confidentiality Notice The content of this e-mail is intended only for the confidential use of the person(s) to whom it is addressed. If the reader of this message is not such a person, you are hereby notified that you have received this communication in error and that reading it, copying it, or in any way disseminating its content to any other person, is strictly prohibited. If you have received this message in error, please notify the author by replying to this e-mail immediately. Skandinaviska Enskilda Banken AB - A Public Company (publ) - is incorporated in Stockholm Sweden with limited liability and is regulated by The Financial Services Authority for the conduct of designated investment business in the United Kingdom. It is registered in England and Wales under Number BR000979. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
