That's still over 2 hours a week. Seems to be quite a bit, really. I'm not a
big fan of manual processes, especially when most IT groups are quite
understaffed.

I also think that it opens too much liability to the IT department.

--------------------------------------------------------------
Roger D. Seielstad - MCSE
Sr. Systems Administrator
Inovis Inc.


> -----Original Message-----
> From: Wendel, Jesse [mailto:[EMAIL PROTECTED] 
> Sent: Thursday, March 13, 2003 1:36 PM
> To: Exchange Discussions
> Subject: RE: SPAM blockin software recommendations.....
> 
> 
> Reviewing the catch takes about 60 minutes on Monday, 15 
> minutes on other days.
> 
> Its a FAST scan of headers only.  Only when a header falls 
> outside of normal standards of spam, do we zoom in for a 
> closer look.  Or if the spam looks interesting.  ;)  As we've 
> done it more, we've gotten better at it.  I can go through 
> 1500 spams (a typical overnight) in 15 minutes flat, just 
> paging up in Outlook looking at headers.  If something is 
> unusual, it now just jumps out of the background at me.  Same 
> for my colleagues.
> 
> If a spam gets through and a user sends it to us as something 
> which made it through our filters, we forward it (with 
> original headers) back in to the filters to train them to 
> recognize similar stuff in the future.  In the rare case of a 
> false positive, we do the same thing, but with a different switch.
> 
> Jesse
> 
> > -----Original Message-----
> > From: Roger Seielstad [mailto:[EMAIL PROTECTED]
> > Sent: Wednesday, March 12, 2003 11:38 AM
> > To: Exchange Discussions
> > Subject: RE: SPAM blockin software recommendations.....
> > 
> > 
> > What level of time is involved from the admin side with that?
> > 10k messages a
> > week, say 5 seconds each, that's a hair under 14 hours a 
> week. That's
> > awefully time intensive.
> > 
> > --------------------------------------------------------------
> > Roger D. Seielstad - MCSE
> > Sr. Systems Administrator
> > Inovis Inc.
> > 
> > 
> > > -----Original Message-----
> > > From: Wendel, Jesse [mailto:[EMAIL PROTECTED]
> > > Sent: Wednesday, March 12, 2003 12:47 PM
> > > To: Exchange Discussions
> > > Subject: RE: SPAM blockin software recommendations.....
> > > 
> > > 
> > > Out in the dmz we use qmail with a loop to spamassassin, for
> > > inbound traffic to our internal Exchange organization.
> > > 
> > > If the email is ranked as spam, the envelope gets rewritten
> > > and sent inbound to a quarantine mailbox which gets reviewed 
> > > daily by staff.  We're grabbing over 10,000 spams per week, 
> > > with less than one (1) false positive per week (yes, that is  
> > > over 1/10,000 or better than .9999 of reliability!)
> > > 
> > > And with the Bayesian filters -
> > > http://www.paulgraham.com/antispam.html - enabled by default, 
> > > spamassassin automatically learns what is spam for our 
> > > enterprise, and what isn't.  Not to mention that we can and 
> > > do train the filters specifically for both non-spam (ham) 
> and spam.
> > > 
> > > Our users love us.  And we love both qmail and spamassassin.
> > > Greatest thing since (insert your own metaphor here.)
> > > 
> > > Jesse Wendel
> > > Sr. Technical Systems Analyst
> > > Primary Messaging/DNS Administrator
> > > www.pse.com
> > > 
> > > 
> > > > -----Original Message-----
> > > > From: Ed Crowley [mailto:[EMAIL PROTECTED]
> > > > Sent: Tuesday, March 11, 2003 2:21 PM
> > > > To: Exchange Discussions
> > > > Subject: RE: SPAM blockin software recommendations.....
> > > > 
> > > > 
> > > > There are lists of them at http://www.slipstick.com and
> > > > http://www.mail-resources.com.
> > > > 
> > > > Ed Crowley MCSE+Internet MVP
> > > > Freelance E-Mail Philosopher
> > > > Protecting the world from PSTs and Bricked Backups!T
> > > > 
> > > > 
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] On Behalf Of
> > Brian Dugas
> > > > Sent: Tuesday, March 11, 2003 6:36 AM
> > > > To: Exchange Discussions
> > > > Subject: SPAM blockin software recommendations.....
> > > > 
> > > > 
> > > > Good Morning,
> > > > 
> > > > I am currently using Trend eManager to block SPAM(in
> > trial version
> > > > still), it is not appearing to be very effective. What are
> > > some other
> > > > options for blocking SPAM?
> > > > 
> > > > Thanks in advance.
> > > > 
> > > > Brian
> > > > 
> > > > 
> > > > 
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