Gary, k.
Thanks very much for your report on how it works for you. I think I'm going to implement it like you have it, which is with the secondary account for voice. If people want to listen through the phone, they can dial into the voice mail through the phone. Thanks everyone for your help. Jesse -----Original Message----- From: Slinger, Gary [mailto:[EMAIL PROTECTED] Sent: Friday, July 18, 2003 12:22 PM To: Exchange Discussions Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco Uni fied Messaging OK, that's a slightly different set of perspectives. "It doesn't work" is different to "certain aspects operate differently or not at all". Redlight - works fine; I use the softphone as a secondary phone, when I'm elsewhere in the building or travelling; if I get a message, my deskphone light still comes on. Click on the message - well, if I want to listen to it through the phone, I use the phone to retrieve the message. If I click it on the screen, then I expect the playback through my speakers... So, I don't have that issue. I'd argue that isn't "not working", but that it's "working differently". -----Original Message----- From: Wendel, Jesse [mailto:[EMAIL PROTECTED] Sent: 18 July 2003 14:32 To: Exchange Discussions Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco Uni fied Messaging Yes. Unity Messaging. What we've been told by Cisco and by the integration consultants, is that with secondary authentication as you just described it, and as we want to do, the Cisco Softphone won't a) turn on the light on the phone for voice mail's waiting, and b) Unity won't let you click on a voice mail icon in the secondary mailbox, then pick up the phone and listen to the message. It will playback over computer speakers. And you can pick up the phone directly and call the voice mail system from the phone. But you can't click the icon and have authentication flow into the phone and then just pick up the phone and listen. So we've been told. Is it working differently in your environment? -----Original Message----- From: Slinger, Gary [mailto:[EMAIL PROTECTED] Sent: Friday, July 18, 2003 11:22 AM To: Exchange Discussions Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco Uni fied Messaging Um... "> The problem with doing this, as I said below - is that Cisco's UM > doesn't support secondary authentication, so I do what I'd originally > planned, which is, make a secondary mailbox for voice and just have > people attach to it; it has to be the primary account people are > logged in as, or we lose some UM functionality." Cisco Unity Messaging? That's EXACTLY what I do, because my email mailbox is hosted in the UK, and my voicemail mailbox is hosted in Tampa. I login to the UK one, and attach to the Tampa one. I can attach to the Cisco Softphone in this configuration as well. Are we talking about the same product? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Roger Seielstad Sent: Friday, July 18, 2003 10:03 AM To: Exchange Discussions Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco Uni fied Messaging Hmmm.. You've got some interesting lawyers then... Anyway, why not script something like ExMerge or the Mailbox Cleanup agent to delete all VM's older than XX days? I'd also suggest getting a clarification of "longer than needed" from the attorneys. That's vague, even from a lawyer! -------------------------------------------------------------- Roger D. Seielstad - MTS MCSE MS-MVP Sr. Systems Administrator Inovis Inc. > -----Original Message----- > From: Wendel, Jesse [mailto:[EMAIL PROTECTED] > Sent: Friday, July 18, 2003 12:36 PM > To: Exchange Discussions > Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco > Unified Messaging > > > Roger and others, > > We're the largest utility in the Pacific Northwest. We have a high > legal profile. > > Per our attorneys, we are not to back up voice messages longer than > needed for disaster recovery. > > If I put them in a second store, I can back that store up just enough > (say, 1-2 weeks) for disaster recovery, but not long term, like the > years we are required by FERC to keep tapes of our email. > > What we want to avoid is having to go through or hand over voice mail > during legal discovery process. Which we'd have to do if they were > backed up as part of the regular email store. But if they're off in > their own store, we just don't back up that store (or keep tapes for > very long), and there isn't a problem. > > The problem with doing this, as I said below - is that Cisco's UM > doesn't support secondary authentication, so I do what I'd originally > planned, which is, make a secondary mailbox for voice and just have > people attach to it; it has to be the primary account people are > logged in as, or we lose some UM functionality. > > And I really don't want to write some kludged up event sink based on > message class to check if its a voice mail or not, and if not, to > rewrite the From line and move the sent message over to the non-voice > mail Exchange mailbox. > > So I'm hoping someone has another idea. Because I'm stuck. > > Jesse Wendel > Sr. Technical Systems Analyst > Primary Messaging/DNS Administrator > www.pse.com > > > > > -----Original Message----- > From: Roger Seielstad [mailto:[EMAIL PROTECTED] > Sent: Friday, July 18, 2003 5:12 AM > To: Exchange Discussions > Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco > Uni fied Messaging > > > Yeah. Back it up as part of the store. What's the big deal? > Its going to be > backed up anyway, and going to take the same amount of time and space. > Why are you making it needlessly complex? > > -------------------------------------------------------------- > Roger D. Seielstad - MTS MCSE MS-MVP > Sr. Systems Administrator > Inovis Inc. > > > > -----Original Message----- > > From: Wendel, Jesse [mailto:[EMAIL PROTECTED] > > Sent: Thursday, July 17, 2003 5:25 PM > > To: Exchange Discussions > > Subject: Back up Exchange WITHOUT backing up voice mail from Cisco > > Unified Messaging > > > > > > I'm trying to figure out how to back up Exchange Servers WITHOUT > > backing up voice mails placed into Exchange by Cisco's Unified > > Messaging (UM). > > > > I had thought of routing messaging from the UM to a separate store - > > creating a secondary mailbox for each user - say, John User (juser) > > and John User - Voice (juser-v) - and grant permissions to juser to > > access juser-v. Unfortunately, UM is junk software and doesn't > > support secondary authentication. > > It requires one to be logged in with the juser-v account. > > > > And if I log everyone in as juser-v and let their secondary be > > juser, then every time they send mail, it isn't in the proper sent > > items mail box, and it isn't coming from the appropriate address. > > And obviously people aren't going to use the FROM box and manually > > move items from the one Sent Items folder to the other. > > > > I'm now reduced to speculating about writing code using the event > > sink, based on the class used by UM, to set where mail goes, and who > > it is from, but grrr, what a kludge. > > > > So I don't know what to do. > > > > Any ideas? > > > > Jesse Wendel > > Sr. Technical Systems Analyst > > Primary Messaging/DNS Administrator > > www.pse.com > > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Web Interface: > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t > ext_mode=&lang=english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t ext_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
