RE: Dell problems

[Greg Page]

Title: Message

I have 2 PE 6300's with PERC/2's and I'm getting those stupid "Battery Needs Refurbishing" messages on both. Really annoying     Greg -----Original Message----- From: Eugene Pesochin [mailto:[EMAIL PROTECTED]] Sent: Friday, September 07, 2001 9:54 AM To: MS-Exchange Admin Issues Subject: RE: Dell problems I've run into problem with PowerEdge 6450 with a Perc2/DC card when I was installing NT4, RAID was constantly crashing. Later on another 6450 crashed RAID. But before you start restoring and do DR call their support. My problem was that RAID card was "forgetting" about hard drives and with their help I was able to put HDD's back into raid.   Eugene Pesochin Systems Manager ClubMom, Inc. 200 Madison Ave. 6th Fl New York, New York 10016 tel    646.435.6565 fax    646.435.6600 [EMAIL PROTECTED] www.clubmom.com   -----Original Message----- From: John Matteson [mailto:[EMAIL PROTECTED]] Sent: Friday, September 07, 2001 9:30 AM To: MS-Exchange Admin Issues Subject: RE: Dell problems   Is this a problem only with the WIN2K / Exchange 5.5 combination?   I currently run a Dell 6300 server with a PERC card, and other than one power induced problem, I've not had any trouble with it.   John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 Reduce your stress level; Resign as the General Manager of the Universe -----Original Message----- From: Berger, Larry J. [mailto:[EMAIL PROTECTED]] Sent: Thursday, September 06, 2001 4:00 PM To: MS-Exchange Admin Issues Subject: RE: Dell problems This is definitely a documented issue.  We worked with Dell on this.  The reason other people aren't having this problem is because it only shows up under a heavy I/O load.  Our databases average roughly 40gb.  We were hit hard by this. -----Original Message----- From: MHR(Michael Ross) [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 24, 2001 2:16 PM To: MS-Exchange Admin Issues Subject: Dell problems Anyon ever see this. Hello all, I've got what may be a unique problem. It appears that the Dell PERC RAID controller  (various revisions, versions, etc) is crashing Exchange 5.5 SP4 on a fairly regular basis. Exchange is left in a corrupt state and must be restored from a backup. This is our platform: Win2k Server SP1 Dell 4400 PowerEdge Server Perc 3/3Di RAID controller with writeback caching turned *OFF* Exchange 5.5 SP4 About 120 users  and an IS of 23 GB. 2 Containers on the RAID, one RAID 5 (holds the priv and pub.ebd) and the other a simple 1-disk container (hold the logfiles) This is the root Exchange site for our company; each office (about 60) has a local Exchange 5.5 installation. For about a year, we've had problems with the RAID and Exchange. On multiple occasions we've experienced a failure in the RAID which caused the RAID to fail-out a disk drive (although subsequent diag shows no disk problems). Exchange has become corrupt consistently when this happened. Also, when the RAID controller issues a "Battery Charge OK" message (it is a trickle-charge cache battery), Exchange often hiccups with a trashed log file or corrupt database. We've reported this problem to Dell tech support repeatedly. Over the year, we've been given new RAID cards, SCSI controllers, disk drives, motherboards, as well as a totally new server. The problem keeps occurring, and now we're looking at mirroring software in order to recover more quickly. But we have no real solution. Question #1: is this a unique situation, or are others experiencing problems such as this? Questrion #2: is the size of our IS a problem (23 GB), since the start of these problems seems to have followed on the heels of the growth of IS? Any feedback on this would be much appreciated, as it is driving us batty. [EMAIL PROTECTED] Michael Ross Network Analyst 2 Panduit Corp. [EMAIL PROTECTED] "Check your Backups"   List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm