You're correct that the MTS-IN and MTS-OUT folders relevant to this problem are actually held within the IS.
Although not exactly the same as your problem, I recently had a similar IMS issue which was resolved by deleting and re-creating it. I'm not 100% sure whether the MTS-IN and OUT folders are re-created, reused, or whatever when you do this, though. But I don't see the harm in doing it (backup first, blah, blah!) Neil -----Original Message----- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Posted At: 21 November 2001 09:47 Posted To: Sunbelt Exchange List Conversation: Event Id 3038 Subject: RE: Event Id 3038 Simon, I might try and delete the IMS and recreate it when I get a chance. I don't see how recreating the In and Out folders in the Imcdata folder would help: that's not where the queue is - those folders are empty. The outbound store queue would be within the exchange database itself, wouldn't it? Equally I'm not at all happy about embarking on an off-line defragmentation on the chance that it _might_ resolve the problem: could equally introduce a whole load more problems (and I'd have to give up part of my weekend to do it ...) Thanks for the thoughts, though. Karen (Explaining to people that Lynn is a surname (and yes, it is confusing!) for the last 30+ years.) > -----Original Message----- > From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 16:17 > To: MS-Exchange Admin Issues > Subject: RE: Event Id 3038 > > > Lynn, > I was going to suggest SP4 - but as you have it already > installed, I wont > bother suggesting it! > What you could do is: > > Delete the Internet Mail Service, and then recreate the In > and Out folders > in the Imcdata folder. > Defragment the information store (Suggestion really!) and recreate the > Internet Mail Service, and then check the mail flow. > Also check what happens in the Event Logs too! > Simon Weaver > NT Domain Administrator > Ext. 5544 > Tel: 02392-705544 (Direct Dial) > [EMAIL PROTECTED] > > -----Original Message----- > From: Lynn Karen [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 11:43:AM > To: MS-Exchange Admin Issues > Subject: Event Id 3038 > > NT4 SP6a, Exchange 5.5 SP4 > We are getting Event Id 3038: "An attempt to remove processed > messages from > the outbound store queue has failed. The removal will be > retried later. If > the messages are not removed before the service is shut down, > the mail will > be resent at service startup causing duplicate mail." ... and > sure enough > the IMS "Outbound messages awaiting conversion" queue is full > of messages. > This is not the first time I've seen it. If I remove the > messages and reboot > the failed removals will stop, but will restart again at some > point - in > this instance it seemed to be about 48 hours after we'd rebooted. If I > remove the messages currently in the queue but don't reboot, > more keep being > added. > It's not a major issue, but is one more thing to remember to do before > rebooting the server. I can't find anything (that looks > relevant) in Technet > looking under 3038, outbound store queue or outbound messages awaiting > conversion (or variations). Just wondered whether anyone else > has seen this: > > Karen > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > ... > This email is for the intended addressee only. > If you have received it in error then you must not use, > retain, disseminate > or otherwise deal with it. Please notify the sender by return email. > The views of the author may not necessarily constitute the > views of Astrium Limited. > Nothing in this email shall bind Astrium Limited in any > contract or obligation. > Astrium Limited > Gunnels Wood Road > Stevenage > Hertfordshire > SG1 2AS > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ********************************************************************** This eMail and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. Any view or opinions presented are solely those of the author and do not necessarily represent those of Silversands or any of its subsidiary companies. If you have received this eMail in error please contact the Support Desk Immediately by telephone on 01202-360000 or on eMail at [EMAIL PROTECTED] ********************************************************************** List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
