This is not so much a suggestion but a rant about ignorant users who seem to think that computers are somehow "magical" and can Nike (Just Do It) all by themselves (and why is it that HR seems to be the worst affected by this disease?:)).
Probably the easiest solution is to have a person in their department with access to the Exchange administrator and restricted access to the mailboxes of the HR department so that they can create the new email addresses as required. HR should be able to be trusted with this ;). I believe there are also utilities out there which will enable users to modify their own settings in a granular way. In fact I think our hosts at Sunbelt sell a couple of different products which do just this. Unfortunately I have not used any of them so i cannot give you any guidance in this matter. As for the suggestion below, about setting up their own email box! Unfortunately in many organizations this would be taken literally and before you know it every man and his dog is setting up their own email server and causing all sorts of chaos on your network. NEVER suggest to a user that they should do their own thing. Before you know it, you are being called to fight fires on equipment that you have never seen or configured when something out of the ordinary happens. If you say that you do not support their gear, you get blamed because you suggested that they set it up themselves. Or even worse your users get the idea that they can do without your services and you get invited to hit the track :) Of course this is based on my experiences at a large Government department that had a number of scientists who believed that the only way to get anything done was to do it themselves. The benefit was that we harnessed their energies in an advisory committee so that we could look at their suggestions and come up with solutions that were reasonably cost effective and didn't cause a major disruption. -----Original Message----- From: Sanborn, John [mailto:[EMAIL PROTECTED]] Sent: Wednesday, 27 March 2002 7:40 To: MS-Exchange Admin Issues Subject: RE: Looking for advice re HR Luser request some thoughts in no particular odor ... - If they don't like the Exchange solutions you give them, then tell them to go setup their own email box ... (if only it would be that easy) - If the postings are numbered in some kind of pattern, maybe do a import of a month's worth of SMTP addresses in a single account. (i.e. [EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED], etc) At least that would lessen the pain. - You could set something up, but plead overwork and that they need to send someone over who could type each individual address into the system ... -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 26, 2002 3:46 PM To: MS-Exchange Admin Issues Subject: RE: Looking for advice re HR Luser request I agree with you and that's how they are currently doing it - single mailbox that someone checks. I guess they are SOOOOOO overworked up there, that they just don't have the time to continue doing it this way. ;-) -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 26, 2002 1:36 PM To: MS-Exchange Admin Issues Subject: RE: Looking for advice re HR Luser request I agree. I don't like that idea either. But now they are reaping what they sew, and it sounds like they don't want to do THEIR jobs. Instead of doing any forwards or CRs, just create a single mailbox. Put everything in there, and tell them how to open it to read mail. Then they can do it at their convenience. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 26, 2002 1:22 PM To: MS-Exchange Admin Issues Subject: Looking for advice re HR Luser request Running Exchange 5.5, SP4 on NT4 SP6a. Our HR department currently has an email address set up for job postings so people can email their resume. They are getting so many that they no longer want to process them. What they want to do is create a new email address for each posting that would go to the appropriate person in the department with the opening. The do not wish to use the following suggestions I gave to them: 1. Just use the email of the person in the department you want to receive the resumes. 2. We could create a few distribution lists (for running multiple jobs at once) and they can add and remove users at will. 3. They could set up rules on the current mailbox to route based on job posting number or some other piece of information. I don't like the idea of creating an email address every time they do a job posting. So, I'm wondering if anyone else has had to deal with a similar situation and if you found a workable solution. TIA, MJ List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
